Lee Kafka-Bauer
Yeppoon/Rockhampton,QLD
Summary
Hi my name is Lee, My goal is to hopefully get a great position working in the linguistic area of work. I have a fun easy going attitude and love working in cooperative team environments. But I also am a dedicated, trustworthy, thorough learner and much more. I have a wide skill set and it is always growing, if you'd like to see these skills in action then consider me as one of your next employees.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Agricultural Field Worker
Lake Mary Pines
Bungundarra, QLD
12.2022 - 02.2024
- Harvested fruits and vegetables by hand.
- Participated in inspection, grading and post-harvest treatment of crops.
- Operated tractors, tractor-drawn machinery and self-propelled machinery to harvest crops.
- Followed all applicable health and safety regulations while performing duties.
- Harvested crops according to established standards and procedures.
- Applied pesticides or herbicides to control weeds and pests according to safety protocols.
- Worked cooperatively with colleagues in a team environment.
- Operated farm equipment such as tractors, combines, irrigation systems and other machinery.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Representative
TSG
Yeppoon, QLD
05.2022 - 11.2022
- Improved customer service wait times to mitigate complaints.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Strengthened customer retention by offering discount options.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Promoted available products and services to customers during service, account management and order calls.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Kitchen Hand
Miss India
Yeppoon, QLD
04.2021 - 06.2021
- Followed recipes accurately while adhering to portion control standards.
- Prepared garnishes to complement dishes on menu.
- Maintained inventory of kitchen supplies and equipment needs.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Cleaned and sanitized utensils, dishes or silverware.
- Followed all health code guidelines when handling food items.
- Stored food in designated containers and storage areas to prevent spoilage.
- Acquired new skills to support team and further accommodate customer needs.
- Operated dishwashers to sanitize dishes and silverware.
- Cleaned dishes, pots, pans and utensils.
Education
High School Diploma -
Yeppoon State High School
Yeppoon, QLD11-2022
Skills
- Teamwork and Collaboration
- Time Management
- Clear Communication
- Heavy Lifting
- Attention to Detail
- Customer Support
- Equipment Operation
- Customer Assistance
- Scheduling
- Punctual
- Fast on my feet
- Dedicated
- Thorough learner
Affiliations
- Light Gardening
- Japanese, Language and Culture
- Gym
- Music
- Socialising
Languages
English
Professional
Japanese
Limited
Certification
Qld Manual Drivers Licence
Responsible Alcohol and Gambling Certificate
References
References available upon request.
Timeline
Agricultural Field Worker
Lake Mary Pines
12.2022 - 02.2024
Customer Service Representative
TSG
05.2022 - 11.2022
Kitchen Hand
Miss India
04.2021 - 06.2021
High School Diploma -
Yeppoon State High School
Qld Manual Drivers Licence
Responsible Alcohol and Gambling Certificate
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