Summary
Overview
Work History
Education
Skills
LANGUAGES
reference
Timeline
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LEE MANUOPO

Melbourne

Summary

Enthusiastic and dedicated professional with experience in fast-paced environments, seeking to contribute my skills as a Restaurant Team Member, Fast Food Crew Trainer, or Administrative Assistant. I am passionate about delivering exceptional service and fostering teamwork. Eager to join a dynamic team where I can leverage my training abilities and administrative expertise to enhance operations and create memorable experiences for customers and colleagues alike.

Overview

5
5
years of professional experience

Work History

Restaurant Team Member

Schnitz
03.2023 - 12.2023
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness. Provided exceptional service to high volume of daily customers. Collected money, made change and counted out register at end of shift. Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations. Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times. Operated POS terminals to input orders, split bills and calculate totals. Answered phone calls promptly and handled inquiries from customers courteously. Performed opening side work duties including setting up dining area for guests arrival. Provided quality customer service with a friendly attitude. Greeted customers and provided menus.

Fast Food Crew Trainer

McDonalds
01.2020 - 07.2022
  • Promoted teamwork among crew members through positive reinforcement techniques. Developed and maintained an effective onboarding program to ensure all new employees were trained properly. Created detailed reports outlining progress of trainees during each session. Assisted in resolving customer complaints quickly and efficiently. Developed innovative strategies for improving overall productivity levels at the restaurant location.

Administrative Assistant

Private Hospital
01.2019 - 07.2020
  • Answered phone calls and emails to provide information, resulting in effective business correspondence. Scheduled appointments between clients and customers and internal staff members. Handled confidential documents in an organized fashion according to established protocol. Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.

Education

VCE Graduate - High School Diploma

01.2023

Skills

  • Teamwork
  • Problem solving
  • Time management
  • Fast learner
  • Organised

LANGUAGES

English

reference

Upon Request

Timeline

Restaurant Team Member

Schnitz
03.2023 - 12.2023

Fast Food Crew Trainer

McDonalds
01.2020 - 07.2022

Administrative Assistant

Private Hospital
01.2019 - 07.2020

VCE Graduate - High School Diploma

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