Lee Medhurst
Sale,VIC
Summary
Resourceful and experienced worker with proven track record in administrative support, skilled at managing schedules, drafting business documents and streamlining office operations. Known for strong team collaboration and delivering consistent results in dynamic busy environments.
Proficient in Microsoft Office and other software systems,
Effective communication, and multitasking skills; proactive and attention to detail.
Reliable and adaptable to change.
Proven customer service skills - front of house and phone.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Administration Assistant
Watershed Building Consultants
08.2020 - 03.2025
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
- Fostered strong professional relationships with clients by scheduling appointments promptly, maintaining accurate contact records, and delivering excellent customer service.
- Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
- Expedited daily operations by efficiently sorting incoming mail for distribution to the appropriate recipients within the organization.
- Evaluated current administrative procedures for potential improvements that led to increased time savings for staff members across departments.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
Client Services Officer
Wellington Shire Council
01.2000 - 03.2020
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Contributed to successful projects by providing essential administrative support and resource management.
- Created, prepared, and delivered reports to various departments.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained inventory of office supplies and placed orders.
- Performed wide-ranging administrative, financial and service-related functions.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Proofread and edited documents for accuracy and grammar.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Certificate II - Certificate 2 - Integration Aid
TAFE
Sale, VIC09-2004
No Degree - Scottish Certificate of Education
Woodmill High School
Scotland UK03-1980
Skills
- Verbal & written communication
- Scheduling appointments
- Filing systems - electronic
- Document preparation
- Database maintenance
- Meticulous attention to detail
- Positive attitude
- Customer service
- Time management
- Valid Driver's license
- Dedicated team player
- Prioritising work
- Data entry
- Professional and mature
Certification
Certificate 2 - Integration Aide
Levels 1 & 2 Gymnastics Judge
Completed other in-house certificates of attainment eg Excel and various software programs relating to job description
Timeline
Office Administration Assistant
Watershed Building Consultants
08.2020 - 03.2025
Client Services Officer
Wellington Shire Council
01.2000 - 03.2020
Certificate II - Certificate 2 - Integration Aid
TAFE
No Degree - Scottish Certificate of Education
Woodmill High School
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