Lee-Michelle Cassells
Bendigo,VIC
Summary
Adept Disability Support Worker with a proven track record at Complete Care Support Services, excelling in client care and relationship building. Demonstrated ability to enhance client independence and emotional well-being, while ensuring safety and compliance with health standards. Skilled in documentation and reporting, with a notable achievement in improving client satisfaction by 30%.
Overview
4
4
years of professional experience
Work History
Disability Support Worker
Complete Care Support Services
Bendigo
02.2021 - Current
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Drove clients safely to social activities and appointments.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Education
Certificate IV - Alcohol And Other Drugs
Partners in Training
Shepparton, VICCertificate IV - Disability Support
Partners in Training
Shepparton, VIC04.2023
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Relationship Building
- Disability Awareness
- Documentation skills
- Documentation And Reporting
- Client Confidentiality
- Incident Reports
- Disability Services
- Mobility support
- Meal Planning
- Health and safety
- Daily Living Requirements
- Individual Support Plans
- Risk Assessments
- Family Communication
- Emotional Support
- Transportation Assistance
- Team Leadership
- Safety Management
- Personal Growth Support
Timeline
Disability Support Worker
Complete Care Support Services
02.2021 - Current
Certificate IV - Alcohol And Other Drugs
Partners in Training
Certificate IV - Disability Support
Partners in Training