Lee Miller
Broome,WA
Summary
Proactive and detail-oriented in all roles I have undertaken usually taking on a focus of problem-solving and technical support within the team. Experienced in overseeing inventory control, merchandising and staff training. Dedicated to fostering a collaborative team environment and achieving measurable results.
Overview
12
12
years of professional experience
Work History
Store Manager
BP Broome
Broome, WA
02.2022 - Current
- Ensured compliance with safety and health regulations within the store.
- Recruited, trained and supervised new employees.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Analysed sales data to identify trends and adjust strategies accordingly.
Logistics & Service Coordinator (Marine)
Survitec
Liverpool , UK
09.2021 - 09.2022
- Managed documentation for service contracts and compliance requirements.
- Assisted in scheduling appointments and dispatching technicians to job sites.
- Maintained accurate records of service activities and client interactions.
- Facilitated communication between clients and technical support teams daily.
- Analyse previous documentation to recommend sufficient servicing requirements.
Account Manager
Hilti GB
Leeds, UK
09.2018 - 08.2021
- Renewed existing accounts by building relationships with clients.
- Ensured compliance with industry regulations when dealing with clients.
- Provided technical support to customers when needed.
- Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
- Listened to customer needs to identify and recommend best products and services.
- On-site testing using our portfolio of tools and fixings.
- Using engineering drawings, recommend compliant structural and non-structural fixings.
Department Manager
Primark GB/US
Liverpool/Philadelphia , UK
01.2014 - 08.2018
- Managed daily operations and ensured efficient team performance.
- Implemented training programs for new employees and ongoing staff development.
- Handled shift overstock, restocking, and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Analysed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
Education
Bachelor of Arts - History
Liverpool John Moores Universtiy
Liverpool05-2014
Skills
- Data analysis
- Problem solving
- Effective communication
- Relationship building and management
- Technical support
- Time Management
Interests
- Rugby, Weightlifting, Running
Timeline
Store Manager
BP Broome
02.2022 - Current
Logistics & Service Coordinator (Marine)
Survitec
09.2021 - 09.2022
Account Manager
Hilti GB
09.2018 - 08.2021
Department Manager
Primark GB/US
01.2014 - 08.2018
Bachelor of Arts - History
Liverpool John Moores Universtiy