Lee Morgan
Highett
Summary
Adept at multitasking and detail-oriented, I enhanced office efficiency at Melbourne Grammar and Dr Andrew Kingsford's rooms by streamlining processes and improving client relations. Skilled in two-way radio communication and teamwork, my experience spans from administrative support to traffic management, demonstrating a proven ability to meet diverse challenges and drive positive outcomes. I am a detail oriented team player with strong time management, organisational and problem solving skills.
Overview
29
29
years of professional experience
Work History
Office Administration Assistant
Melbourne Grammer Grimwade House
Melbourne, VIC
01.2024 - Current
- Manage multiple priorities simultaneously through effective time management practices, ensuring all tasks are completed on schedule while maintaining a high level of accuracy.
- Improve client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
- Enhance office efficiency by streamlining administrative processes and implementing new organizational systems.
- Contribute to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
- Expedite daily operations by efficiently sorting incoming mail for distribution to the appropriate recipients within the organization.
- Manage filing system, enter data and complete other clerical tasks.
- Manage phone and email correspondence and handle incoming and outgoing mail.
Traffic Management
KPI Construction
Melbourne, VIC
09.2023 - 01.2024
- Communicated with team members using hand signals and radios.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Partnered with crew members to use stop and slow paddles for multi directional traffic control.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
Traffic Management
OCC Labour Hire Services
Melbourne, VIC
01.2023 - 01.2024
- Communicated with team members using hand signals and radios.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Partnered with crew members to use stop and slow paddles for multi directional traffic control.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
Personal Assistant to the Principal
Dr Andrew Kingsford
Melbourne, VIC
03.2013 - 12.2022
- Streamlined Principal's daily schedule by effectively managing appointments and meetings.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Used discretion when handling confidential information.
- Assisted co-workers and staff members with special tasks on a daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, record keeping and data entry for increased efficiency.
Medical Officer
Primary Medical and Dental Centre Highett
Melbourne, VIC
02.2006 - 02.2013
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional manner.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Receptionist
Ken Morgan
Moorabbin, VIC
01.1996 - 02.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Construction White Card
RIW Card
All Traffic Control And Management Certificates
High School Diploma -
Brighton Secondary College
Brighton, VIC12-1990
Skills
- Two-way radio proficiency
- Valid manual and automatic driver's license
- Multitasking abilities
- Attention to detail
- Teamwork and collaboration
- Traffic monitoring
- Business administration
- Staff motivation
Timeline
Office Administration Assistant
Melbourne Grammer Grimwade House
01.2024 - Current
Traffic Management
KPI Construction
09.2023 - 01.2024
Traffic Management
OCC Labour Hire Services
01.2023 - 01.2024
Personal Assistant to the Principal
Dr Andrew Kingsford
03.2013 - 12.2022
Medical Officer
Primary Medical and Dental Centre Highett
02.2006 - 02.2013
Receptionist
Ken Morgan
01.1996 - 02.2006
Construction White Card
RIW Card
All Traffic Control And Management Certificates
High School Diploma -
Brighton Secondary College