Summary
Overview
Work History
Skills
Timeline
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Lee Morley

East Maitland,NSW

Summary

Dynamic and results-driven professional with a strong work ethic, honed at Woolworths Supermarket. Proven ability to enhance customer satisfaction and exceed sales targets through effective communication and teamwork. Skilled in inventory management and customer relationship building, consistently achieving high fill rates and fostering brand loyalty.

Overview

37
37
years of professional experience

Work History

Nightfill

Woolworths Supermarket
02.2022 - Current


  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.

Sales Assistant

Jeanswest
03.1988 - 05.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Established rapport with customers using active listening and interpersonal skills.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.

Skills

    Excellent work ethic

    Works great in a team

    Friendly and helpful disposition

    Honest, trustworthy and loyal

    Builds customer rapport

    Tasks are completed with speed and urgency

Timeline

Nightfill

Woolworths Supermarket
02.2022 - Current

Sales Assistant

Jeanswest
03.1988 - 05.2025

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Lee Morley