Summary
Overview
Work History
Education
Skills
Timeline
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Lee Roberts

Cooma

Summary

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Successful Owner/Operator with expertise in [Type] industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.

Overview

21
21
years of professional experience

Work History

Owner/Operator Carpenter

Lee Roberts Constructions
01.2003 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Trained apprentices and Team Members.

Coordinator Community Facilities

Snowy Monaro Regional Council
10.2023 - 04.2024
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Coached employees through day-to-day work and complex problems.
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.

Coordinator - Work Placement Program

Enterprise Plus
01.2022 - 10.2023
  • Work Placement Program as an coordinator i found placements for senior high school students that required to complete 70hours of work placements to fulfil studying in Vocational Education Training course towards their HSC.
  • Sauced over 250+ work placements for students and employers around the Snowy Mountain's.
  • Work within NSW Department of Education (DOE) and Enterprise Plus as collaborative team.
  • Regular meetings with students and DOE to insure Students, Teachers and Employers are on track to complete the Work Placement

Education

Building And Construction

TAFE
Cooma, NSW
11.2017

Skills

  • Operations Management
  • Documentation And Reporting
  • Hiring
  • Business Planning
  • Staff Training and Development
  • Staffing
  • Payroll Processing
  • Budget Development
  • Performance Analysis
  • Strong Work Ethic
  • Equipment Operation
  • Customer-Oriented

Timeline

Coordinator Community Facilities

Snowy Monaro Regional Council
10.2023 - 04.2024

Coordinator - Work Placement Program

Enterprise Plus
01.2022 - 10.2023

Owner/Operator Carpenter

Lee Roberts Constructions
01.2003 - Current

Building And Construction

TAFE

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Lee Roberts