Lee Shooter
Elizabeth,SA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Recognized for reliability and adaptability. Swift capacity to learn and apply new skills. Committed to driving team success and contributing to organizational growth. Ambitious in learning new skills and striving for personal and professional growth. Ensures a safe and enjoyable work environment.
Overview
10
10
years of professional experience
Work History
Patient Services Officer
Calvary Health Care
05.2024 - Current
- The Primary role of the Patient Services Officer in the Consulting Suites is to aid the varying Doctors with their clinics
- Checking patients in on their arrival
- Checking Doctor’s referrals and obtaining if needed
- Taking patients payments and processing Medicare rebate
- Making patients appointments
- Assisting patients with telephone and in person queries
- Assisting Doctor’s with room prep and patient information
Medical Records Officer (Team Leader)
Calvary Health Care
12.2018 - 05.2024
- The primary role of a Medical Records Officer is to ensure patients case notes are prepared and delivered for admissions
- I was based at Calvary Adelaide and then transferred to Central Districts where I became the Coordinator of the Medical Records Department
- Freedom of information and Privacy requests
- Coroner’s requests
- Supervise and Guide 2 part-time employees and 1 Volunteer
- Liase with external vendors such as Nalhn for completion of public documents
- Compiled instructional documents for new staff and updated when needed
- Implemented Document Scanning Procedures and set up necessary equipment and programs
- Managed the transfer with Grace (Information and Management Services) of 4,500 files from our primary location to our secondary location
- Initiated Training sessions for Medical Records and Patient Services Team Members
Retail Sales Assistant
Prouds Jewellers
02.2018 - 12.2018
- I offered Support to the Manager and Assistant Manager for daily operations and customer service
- Customer Service
- Point of Sale and Register Operations
- Finance Checks
- Sent items for repairs and service
Retail Sales Assistant
Millers Fashion
01.2016 - 02.2018
- As a Sales Assistant I provided support to the Manager and other Team Members, I was also responsible for end of day closing procedures
- Shift Supervisor
- Customer Service
- Opening and Closing Procedures
- End of Day Banking
- Visual Merchandising
- Established excellent customer relationships
Administration Assistant
Career Employment Group (CEG)
12.2014 - 12.2015
- As the administration Assistant I was responsible for providing the Trainers and Students with all the learning and training materials for the specified courses offered at CEG
- Printed and collated all learning materials, brochures, and booklets
- Packaged and ensured delivery of course materials to correct course and location
- Ensured all materials were updated and compliant
- Developed new processes and procedures for streamlining of Course material preparation
Education
Mastering Medical Terminology
Calvary Health Care
Adelaide2021
Tag And Testing
Test And Tag
07.2020
Certificate III in Business -
Career Employment Group
12.2015
MYOB Training Program -
Tafe
12.2015
Certificate II in Retail Operations -
AWC Training
12.2011
Skills
Work Coordination
Information Verification
Teamwork and Collaboration
Organizational Skills
Multitasking Abilities
Problem-Solving
Decision-Making
Excellent Communication
Active Listening
Relationship Building
Reliability
Database Maintenance
Customer Service
Computer Proficiency
Payment Processing
Professional telephone demeanor
Appointment Scheduling
Administrative Support
Documentation
Data Collection
Office Administration
Document Scanning
Time Management
Records administration
Records Management
Electronic Health Records Proficiency
Healthcare Compliance Knowledge
Professionalism and Ethics
Medical Release of Information ROI processes
Software Applications Proficiency
Records Retention Policies
Workflow Optimization
Health Information Systems
Documentation Management
Patient data confidentiality
Records Scanning
Patient Medical Records Maintenance
Retail Sales Techniques
Accomplishments
Compiled instructional documents for new staff and updated when required.
Implemented document scanning procedures and set up necessary equipment and programs.
Managed the transfer of 4,500 files from our primary location to our secondary location though the offsite storage facility company.
Initiated training sessions for Medical Records and Patient Services Team Members
Securitychecks
- Working with Children, 11/26
- Criminal Record Check, 09/27
References
- Alison Mee, Team Leader, Consulting Suites, Calvary Central Districts Hospital, 8282 5371
- Leanne Galgey, Patient Services Manager, Calvary Central Districts Hospital, 08 8282 5379
- Sue Andersen, Supervisor, Calvary Adelaide Medical Records, 08 8405 3650
- Anja Filleti, Patient Services Manager, Calvary Adelaide Hospital
- Megan Bartlett, Clinical Coder, Calvary Adelaide and Central Districts Hospital, 0421 632 114
- Helen Sunckel, Accounts Receivable Officer, Calvary Central Districts Hospital, 8282 5373
- Camila Miranda, Learning and Development Coordinator, Calvary Adelaide and Central Districts Hospitals, 0452 014 991
Hobbies and Interests
- Sewing
- Macro Photography
I have a great passion for sewing and machine embroidery and have sold many items at markets and online.
I also have a passion for macro photography
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- HSU - Health Services Union
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPersonal development programsTeam Building / Company RetreatsTimeline
Patient Services Officer
Calvary Health Care
05.2024 - Current
Medical Records Officer (Team Leader)
Calvary Health Care
12.2018 - 05.2024
Retail Sales Assistant
Prouds Jewellers
02.2018 - 12.2018
Retail Sales Assistant
Millers Fashion
01.2016 - 02.2018
Administration Assistant
Career Employment Group (CEG)
12.2014 - 12.2015
Certificate III in Business -
Career Employment Group
MYOB Training Program -
Tafe
Certificate II in Retail Operations -
AWC Training
Mastering Medical Terminology
Calvary Health Care
Tag And Testing
Test And Tag
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