Summary
Overview
Work History
Skills
Work Availability
Quote
Timeline
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Lee Watt

Lee Watt

Helensburgh,NSW

Summary

Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Overview

25
25
years of professional experience

Work History

Sales & Marketing Consultant

The Body Shop
01.2013 - Current
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Developed, marketed and sold full range of products and support services.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Merchandiser

Retail Safari
12.2013 - 12.2020
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
  • Assembled quarter and full-size point of purchase promotional displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Established strong vendor relationships to maintain and support business.

Events Contract Manager

Single Market Events
04.2011 - 12.2013
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
  • Planned and organized activities, details and logistics for the Better Homes & Garden's & The Baby & Toddler Show events.
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.
  • Served customers and followed outlined steps of service.

Promotions Department

Harvey Norman Commercial
Taren Point, NSW
03.2003 - 07.2009
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Monitored company inventory to keep stock levels and databases updated.
  • Oversaw daily operations to ensure high levels of productivity.
  • Used coordination and planning skills to achieve results according to schedule.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Drove operational improvements which resulted in savings and improved profit margins.

Skills

  • Sales promotions
  • Sales campaigns
  • Sales orientation
  • Sales forecasting
  • Sales proficiency
  • Aftermarket sales
  • Sales Events
  • Merchandising
  • Exceptional customer service skills
  • Sales management
  • Sales operation
  • Sales planning
  • Sales pitching

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Merchandiser

Retail Safari
12.2013 - 12.2020

Sales & Marketing Consultant

The Body Shop
01.2013 - Current

Events Contract Manager

Single Market Events
04.2011 - 12.2013

Promotions Department

Harvey Norman Commercial
03.2003 - 07.2009

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Lee Watt