Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 30 years of Department of Health experience.
Experienced with administrative support, office management, and coordination of daily operations. Utilizes strong communication and organizational skills to maintain efficient workflows and support team objectives. Knowledge of office software, scheduling, and problem-solving to ensure smooth office operations.
Overview
21
21
years of professional experience
Work History
Administration Officer Medical Workforce
Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
10.2024 - Current
Maintaining knowledge and working within SCHHS Recruitment Policy
Knowledge of Medical Officer’s Award State 2005 and Medical Officer Certified Agreement (MOCA6) conditions while undertaking recruitment activities
Interpretation of employment conditions
Knowledge and experience in mandatory requirements for medical registration with the Australian Health Practitioner Registration Authority (AHPRA)
Experience in the application process and requirements for working visas as per Department of Home Affairs and Legislative requirements
Email notification to Departments and Panel chair once Senior Medical Officer (SMO) advertising has closed
Assisted with finalization of advertising process
Preparation of ‘new starter’ information pack for SMO’s and Dentists
Payroll Services liaison for Medical Officers of SCHHS
Review and quality check of all Senior Medical Officers temporary and permanent Employee Movement forms (EMF)
Coordinating appropriate Financial approvals for EMF’s and submitting to Payroll for processing
Drafting SMO’s appointment letters
Developing and maintaining current SCHHS employee Visa Holder spreadsheet
Collating and preparing relocation expenses claim forms
Arranging quotes and confirming accommodation booking for overseas medical officers
Rostering Support Officer, Integrated Workforce Management (IWFM)
Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
02.2004 - 10.2024
Providing rostering and workforce management support services including planning, creation and maintenance of nursing rosters within the IWFM project
Supporting nurse unit / line managers by providing advice on, on-line rostering and workforce management transactions
Running and reviewing data validation reports during each pay cycle, researching and correcting errors when required
Data input of AVAC/daily staffing variation forms/smart leave requests/PDL requests/recreation leave requests (time and attendance processes)
Review, research and provide advise on best rostering practices
Building and maintaining close working relationships with Line Managers, Nursing Support Officers and roster
Administration Officer Medical Administration (Recruitment Co-ordinator / Rostering and Allocation Co-ordinator)
Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
07.2014 - 02.2024
Administered the successful Recruitment of Resident Medical Officers via the online Queensland Health annual RMO Campaign
Maintain knowledge and work within SCHHS Recruitment Policy, Medical Officer Award and Medical Officer Certified Agreement conditions when undertaking recruitment activities
Interpretation of relevant awards and employee agreements
Liaised and recruited International Medical Graduates (IMG) in line with state wide medical officer rotations
Knowledge and experience in mandatory requirements for medical registration with the Australian Health Practitioner Registration Authority (AHPRA)
Experience in the application process and requirements for working visa as per Department of Home Affairs and Legislative requirements
Point of contact and support for the onboarding of new medical staff
Continual liaison with successful candidates regarding progress of application
Co-ordination of pre-employment screening paperwork and documentation
Prepare appointment letter and commencement paperwork
Maintaining recruitment spreadsheet
Coordination of Medical Officer orientation and electronic medical record training for new medical officers to SCHHS
Payroll Services liaison for Medical Officers of SCHHS
Preparation and submission of Medical Officers fortnightly rosters to payroll for processing
Auditing of Published Rosters for Medical Officers
Term allocation of Medical Officers, facilitating organisational requirements with candidates professional pathway
Liaise with Medical Departments relating to allocated medical officers and leave arrangements
Administration Officer (relieving position) Medical Service Group (MSG)
Sunshine Coast Hospital and Health Service, Queensland Health
01.2014 - 06.2014
Schedule appointments / meetings for the Service Director Medical Services group, Nursing Service Director, MSG, Nursing Director, MSG and Business Manager MSG, NGH
Screening of telephone enquiries
Recording, transposing and distribution of minutes and Agendas for Service Director and Nursing Directors within Medical Service
Duties as requested by the Service Director, Nursing Service Director and Nursing Director, MSG, NGH within Medical Services.
Skills
Organizational skills
Work ethic
Strategic planning
Team collaboration and autonomy
Initiative
Fluent communication
Analytical and problem-solving skills
Administrative support
Office management
Interests
Camping
Volunteering
Yoga
Team Sports
Timeline
Administration Officer Medical Workforce
Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
10.2024 - Current
Administration Officer Medical Administration (Recruitment Co-ordinator / Rostering and Allocation Co-ordinator)
Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
07.2014 - 02.2024
Administration Officer (relieving position) Medical Service Group (MSG)
Sunshine Coast Hospital and Health Service, Queensland Health
01.2014 - 06.2014
Rostering Support Officer, Integrated Workforce Management (IWFM)
Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
Registered Nurse at Sunshine Coast Hospital and Health Service (Queensland Health)Registered Nurse at Sunshine Coast Hospital and Health Service (Queensland Health)