Summary
Overview
Work History
Skills
Interests
Timeline
Generic

Leeann Pacey

Summary

Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 30 years of Department of Health experience.

Experienced with administrative support, office management, and coordination of daily operations. Utilizes strong communication and organizational skills to maintain efficient workflows and support team objectives. Knowledge of office software, scheduling, and problem-solving to ensure smooth office operations.

Overview

21
21
years of professional experience

Work History

Administration Officer Medical Workforce

Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
10.2024 - Current
  • Maintaining knowledge and working within SCHHS Recruitment Policy
  • Knowledge of Medical Officer’s Award State 2005 and Medical Officer Certified Agreement (MOCA6) conditions while undertaking recruitment activities
  • Interpretation of employment conditions
  • Knowledge and experience in mandatory requirements for medical registration with the Australian Health Practitioner Registration Authority (AHPRA)
  • Experience in the application process and requirements for working visas as per Department of Home Affairs and Legislative requirements
  • Email notification to Departments and Panel chair once Senior Medical Officer (SMO) advertising has closed
  • Assisted with finalization of advertising process
  • Preparation of ‘new starter’ information pack for SMO’s and Dentists
  • Payroll Services liaison for Medical Officers of SCHHS
  • Review and quality check of all Senior Medical Officers temporary and permanent Employee Movement forms (EMF)
  • Coordinating appropriate Financial approvals for EMF’s and submitting to Payroll for processing
  • Drafting SMO’s appointment letters
  • Developing and maintaining current SCHHS employee Visa Holder spreadsheet
  • Collating and preparing relocation expenses claim forms
  • Arranging quotes and confirming accommodation booking for overseas medical officers

Rostering Support Officer, Integrated Workforce Management (IWFM)

Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
02.2004 - 10.2024
  • Providing rostering and workforce management support services including planning, creation and maintenance of nursing rosters within the IWFM project
  • Supporting nurse unit / line managers by providing advice on, on-line rostering and workforce management transactions
  • Running and reviewing data validation reports during each pay cycle, researching and correcting errors when required
  • Data input of AVAC/daily staffing variation forms/smart leave requests/PDL requests/recreation leave requests (time and attendance processes)
  • Review, research and provide advise on best rostering practices
  • Building and maintaining close working relationships with Line Managers, Nursing Support Officers and roster

Administration Officer Medical Administration (Recruitment Co-ordinator / Rostering and Allocation Co-ordinator)

Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
07.2014 - 02.2024
  • Administered the successful Recruitment of Resident Medical Officers via the online Queensland Health annual RMO Campaign
  • Maintain knowledge and work within SCHHS Recruitment Policy, Medical Officer Award and Medical Officer Certified Agreement conditions when undertaking recruitment activities
  • Interpretation of relevant awards and employee agreements
  • Liaised and recruited International Medical Graduates (IMG) in line with state wide medical officer rotations
  • Knowledge and experience in mandatory requirements for medical registration with the Australian Health Practitioner Registration Authority (AHPRA)
  • Experience in the application process and requirements for working visa as per Department of Home Affairs and Legislative requirements
  • Point of contact and support for the onboarding of new medical staff
  • Continual liaison with successful candidates regarding progress of application
  • Co-ordination of pre-employment screening paperwork and documentation
  • Prepare appointment letter and commencement paperwork
  • Maintaining recruitment spreadsheet
  • Coordination of Medical Officer orientation and electronic medical record training for new medical officers to SCHHS
  • Payroll Services liaison for Medical Officers of SCHHS
  • Preparation and submission of Medical Officers fortnightly rosters to payroll for processing
  • Auditing of Published Rosters for Medical Officers
  • Term allocation of Medical Officers, facilitating organisational requirements with candidates professional pathway
  • Liaise with Medical Departments relating to allocated medical officers and leave arrangements

Administration Officer (relieving position) Medical Service Group (MSG)

Sunshine Coast Hospital and Health Service, Queensland Health
01.2014 - 06.2014
  • Schedule appointments / meetings for the Service Director Medical Services group, Nursing Service Director, MSG, Nursing Director, MSG and Business Manager MSG, NGH
  • Screening of telephone enquiries
  • Recording, transposing and distribution of minutes and Agendas for Service Director and Nursing Directors within Medical Service
  • Duties as requested by the Service Director, Nursing Service Director and Nursing Director, MSG, NGH within Medical Services.

Skills

  • Organizational skills
  • Work ethic
  • Strategic planning
  • Team collaboration and autonomy
  • Initiative
  • Fluent communication
  • Analytical and problem-solving skills
  • Administrative support
  • Office management

Interests

  • Camping
  • Volunteering
  • Yoga
  • Team Sports

Timeline

Administration Officer Medical Workforce

Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
10.2024 - Current

Administration Officer Medical Administration (Recruitment Co-ordinator / Rostering and Allocation Co-ordinator)

Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
07.2014 - 02.2024

Administration Officer (relieving position) Medical Service Group (MSG)

Sunshine Coast Hospital and Health Service, Queensland Health
01.2014 - 06.2014

Rostering Support Officer, Integrated Workforce Management (IWFM)

Sunshine Coast Hospital and Health Service (SCHHS), Queensland Health
02.2004 - 10.2024
Leeann Pacey