Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Leeanne Lindner

Port Macquarie,New South Wales

Summary

I am a reliable Store Manager with 12+ years in leadership roles with Bras N things, Port Macquarie. Skilled at coaching and encouraging team toward advancement by leveraging enthusiastic and supportive attitude.

Have traveled to other stores in our region to train new store managers and team members plus assisting with merchandising and have found this very rewarding and would like to take the next step in my career with bras N Things and take on the role as an Area manager.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Store Manager

Bras N Things
PORT MAQUARIE
08.2020 - Current
  • Conduct daily store operations, including opening and closing procedures, cash handling and setting up daily planner with figures, goals, floor positioning and tasks.
  • Establish customer service standards and monitored team compliance.
  • Interview, train and supervise new team members including new Store Managers within our region.
  • Ensure compliance with safety regulations and company policies.
  • Maintaining accurate training folders with all team to assist in identifying strengths and opportunities.
  • Monitoring team performance and KPIs to assist in identifying opportunities for further coaching.
  • Deliver excellent customer service using the Bras n Things EMPOWER steps.
  • Enhance customer satisfaction and store operations through relationship building and daily problem-solving.
  • Evaluate store performance and incorporated feedback to implement improvement plans.
  • Use excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegate work to team, setting priorities and goals.
  • Provide leadership, insight and mentoring to all team.

Store Supervisor

Bras N Things
PORT MAQUARIE
03.2012 - 08.2020
  • Managed the day-to-day operations of the store on my designated days, including customer service, accurate data management and team daily planner.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Maintained accurate records of all transactions, stock levels and team performance.
  • Supporting the Store Manager and following clear instructions and feedback

Education

Bachelor of Criminal Justice And Criminology -

Griffith University
Online

Some College (No Degree) - HSC

Port Macquarie High School
Port Macquarie

Skills

  • Employee Training
  • Store Merchandising
  • Team Development
  • Customer Service Management
  • Shift Scheduling
  • Documentation And Reporting
  • Sales Promotions
  • Accurate Cash Handling
  • Store opening and closing procedures
  • Customer Relations
  • Reliable
  • Problem-Solving
  • Friendly and Positive
  • Relationship building and management
  • Policies and Procedures
  • Customer Service
  • Flexible Schedule
  • Team Leadership
  • Data Control
  • Sales expertise
  • Store Opening and Closing
  • Team motivation
  • Team Supervision
  • Leading Team Meetings
  • Leadership Development
  • Team Building and Leadership
  • Outstanding communication skills

Affiliations

  • reading
  • travelling
  • sun and ocean
  • Plants and gardens

References

References available upon request.

Timeline

Store Manager

Bras N Things
08.2020 - Current

Store Supervisor

Bras N Things
03.2012 - 08.2020

Bachelor of Criminal Justice And Criminology -

Griffith University

Some College (No Degree) - HSC

Port Macquarie High School

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Leeanne Lindner