Dedicated administrative professional with over 30 years experience providing administrative support to executive teams. With a proven knowledge of customer service and accomplished at handling various administration tasks including answering phones, data entry, filing and account reconciliation with workflow prioritization and attention to detail.
Overview
34
34
years of professional experience
Work History
Administration Officer - Office Supervisor
So-Fon Australia
01.2013 - Current
Manage phone calls and emails providing timely professional responses to all customer inquiries
Coordinated office tasks including entering, managing and dispatching orders, invoicing, compiling and completing reports and spreadsheets
Schedule the dispatch of outgoing orders to carriers using our own fleet of trucks, generate truck runs, manage drivers and stock, ensuring all paperwork for deliveries is accurate and in order
Manage and update container reports for incoming stock containers, including coordinating deliveries, unloading, stock allocation and container returns in an efficient and timely manner.
Manage incoming direct containers to retail stores in other states, making sure all containers are received, delivered, unloaded, returned and invoiced in a timely manner
Maintain accurate record keeping through data entry and filing, ensuring easy retrieval of information
Assist in processing payroll
Maintain office moral and keep team members motivated to ensure efficient flow of all office tasks are maintained
Oversee the smooth running of the office to ensure all internal and external customers are given exceptional assistance at all times
Assist Sales Manager and Director as required
Bookkeeper
Crinis Fruit Market
01.2005 - 01.2014
Maintain accurate record keeping through data entry and filing, ensuring easy retrieval of information
All office tasks including data entry, managing accounts and spreadsheets, answering customer account enquiries and reconciling accounts
Managing and payment of all accounts payable and receivable using MYOB
Process payroll, superannuation, payment summaries and liaise with employees
Administration Officer
Raine & Horne Unanderra
01.2001 - 01.2003
All office tasks including data entry, answering customer enquiries and liaise with clients
Reconciliation of accounts using MYOB
Maintain accurate record keeping through data entry and filing, ensuring easy retrieval of information
Assist the Managing Director with client reports and proposals as well as all office duties as requested
Property Manager - Sales Admin - Office Manager
Elders Real Estate Wollongong
01.1991 - 01.2001
Managing over 100 residential rental properties including liaising with tenants, landlords and contractors, collecting rental payments and managing arrears, routine inspections, attending tenancy tribunals, managing trust account, payments and remittances and monthly accounting and statements
Managing sales advises proposals and reports for the sales team
Including liaising with Vendors, Purchasers and Solicitors, manage and reconcile trust account and attend settlements
All office tasks including banking, post, accounts payable & receivable, data entry, compile and complete reports, payroll, superannuation, payment summaries, General and Trust Account reconciliation, including BAS
Manage phone calls and emails providing timely professional responses to all customer inquiries
Maintain accurate record keeping through data entry and filing, ensuring easy retrieval of information
Assist the Managing Director with client reports and proposals as well as all office duties as requested
Education
Certificate III - Business Administration
Illawarra ITec
01.2014
Certificate IV - Business Administration
Illawarra iTec
01.2016
School Certificate -
Dapto High School
01.1990
Skills
Customer service
Microsoft Excel
Data entry
Payroll administration
Schedule coordination
Problem solving
Communication skills
Timeline
Administration Officer - Office Supervisor
So-Fon Australia
01.2013 - Current
Bookkeeper
Crinis Fruit Market
01.2005 - 01.2014
Administration Officer
Raine & Horne Unanderra
01.2001 - 01.2003
Property Manager - Sales Admin - Office Manager
Elders Real Estate Wollongong
01.1991 - 01.2001
Certificate IV - Business Administration
Illawarra iTec
School Certificate -
Dapto High School
Certificate III - Business Administration
Illawarra ITec
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