Leeviy Laban
Karratha
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Kitchen Hand
LangardereAWPL
Karratha
01.2024 - Current
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Inspected kitchen equipment for proper functioning before use.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Maintained order and cleanliness of work areas to conform with health codes.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Acquired new skills to support team and further accommodate customer needs.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Removed trash and cleaned kitchen garbage containers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Carried food supplies, equipment and utensils to and from storage and work areas.
- Followed recipes accurately while adhering to portion control standards.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Cleaned dishes, pots, pans and utensils.
Customer Service Representative
Hungry Jacks
Karratha
01.2022 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Greeted guests in a friendly and professional manner.
- Assisted with the preparation of food and beverage items for customers.
- Received payment from customers and processed transactions accurately.
- Ensured that all orders were filled accurately and delivered on time.
- Communicated effectively with team members to ensure smooth operations during peak hours.
- Restocked supplies as needed throughout shift.
- Provided training support for new hires within the hospitality team.
- Provided customer service to ensure guest satisfaction.
Education
Year 12 Certificate -
Karratha High School
Karratha10-2022
High School - High School Years 2017-2021
Canning Vale College
Perth, WA01-2021
Skills
- Kitchen Organization
- Food Quality Standards
- Food Preparation
- Kitchen Operations
- Punctual and Reliable
- Team Collaboration
- Positive Attitude
- Sanitation and Sterilization Procedures
- Effective customer communication
- Cash handling proficiency
- Strong teamwork
- Cross-cultural sensitivity
- Reliability and punctuality
- Customer service focus
- Initiative and Self-Motivation
- Professional Appearance
- Cash Handling
- Computer Skills
- Teamwork and Collaboration
- Interpersonal Communication
- Attention to Detail
- Self Motivation
- Time management abilities
- Active Listening
Affiliations
Member of the Karratha Seventh Day Adventist Church
Spending Time with Family and Friends is really important to me
Up-Skilling and not afraid to learn everyday
Languages
1
Refrees
Pepe Iva, Manager:
pepe.iva.07@hotmail.com
0456 954 321
Robert Armea, Manager :
0481 511 971
Lola Isaraelu, Manager :
isaraelu.lola@worleyparsons.com
isaraelu.lola@gmail.com
0473 371 738
Luz Miranda, Manager :
0410 277 993
Timeline
Kitchen Hand
LangardereAWPL
01.2024 - Current
Customer Service Representative
Hungry Jacks
01.2022 - 01.2024
Year 12 Certificate -
Karratha High School
High School - High School Years 2017-2021
Canning Vale College