Lee Xin Low
TEMPLESTOWE LOWER,VIC
Summary
As a Sales Representative at ESA Lighting I have a proven track record in customer service and relationship building. Leveraging strong interpersonal communication skills to negotiate favorable pricing and enhance customer satisfaction, achieving significant sales growth. Alongside my skills in Chinese, fostering connections with diverse customers while delivering solutions to their needs has always been a key priority in my work.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
ESA Lighting
03.2021 - 04.2023
I assisted customers in finding appropriate lights to suit their needs, calculated costs for larger quantities of stock to sell, negotiated prices and selling small-large batches of lighting.
Cashier
Templestowe Cricket Club
01.2022 - 10.2022
- Assisted customers and their food requests.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions
- Made food and drinks for the canteen in an organised and cleanly manner
Website Designer
ESA Lighting
03.2021 - 05.2022
- Updated outdated websites with modern designs in line with industry trends, helping clients remain competitive in their market segment.
- Met with clients to discuss expectations regarding visual presentation, branding and e-commerce functionality.
- Redesigned existing websites for better usability, leading to higher user engagement and reduced bounce ratess
Education
Bachelor - Commerce And IT
Monash University
ClaytonCertificate IV - Funeral Services
Bradford Institute
QueenslandSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Chinese speaking
- Teamwork
- Empathetic approach
Certification
- First aid
- Cardiopulmonary Resuscitation
Languages
Chinese (Mandarin)
Full Professional
Timeline
Cashier
Templestowe Cricket Club
01.2022 - 10.2022
Sales Representative
ESA Lighting
03.2021 - 04.2023
Website Designer
ESA Lighting
03.2021 - 05.2022
Bachelor - Commerce And IT
Monash University
Certificate IV - Funeral Services
Bradford Institute
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