Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leia Flood

PERTH,WA

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Administrative Clerk

Civiltest Pty Ltd
Cockburn Central, WA
02.2020 - 12.2023
  • - Completed data entry with strong accuracy and attention to detail.
  • - Managed incoming and outgoing correspondence to support clear communication.
  • - Responded to inquiries and delivered timely, accurate information.
  • - Kept databases organized so information stayed current and easy to access.
  • Scheduled appointments and coordinated deliveries and staff across multiple projects to streamline operations.
  • Provided daily administrative support for Civiltest Pty Ltd laboratory and field operations, facilitating seamless operations.
  • Coordinated FIFO rosters, ensuring optimal staffing and resource allocation.
  • Fostered collaboration by maintaining clear communication channels among team members.

Waitstaff and bar attendee

Delizioso Italian Restaurant
Laurieton , NSW
09.2018 - 03.2019
  • Supervised my own section of tables providing patrons with an intimate dining experience tailored to their needs
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

Hospitality Certificate 4 -

Ryde Tafe
Sydney, NSW
12-2006

High School Diploma -

Asquith Girls High School
Sydney, NSW
12-2005

High School Diploma -

Brigidine College
Saint Ives, NSW
12-2004

Skills

  • Data entry
  • Database management
  • Microsoft Excel
  • Administrative support
  • Calendar management
  • Roster coordination
  • Food safety
  • Table service
  • Customer service
  • Cash handling
  • Reservation management
  • Cross-cultural sensitivity
  • Reliability and punctuality
  • Coffee brewing
  • Beverage preparation
  • Attention to detail

Certification

  • Provide First Aid Certificate

Timeline

Administrative Clerk

Civiltest Pty Ltd
02.2020 - 12.2023

Waitstaff and bar attendee

Delizioso Italian Restaurant
09.2018 - 03.2019

Hospitality Certificate 4 -

Ryde Tafe

High School Diploma -

Asquith Girls High School

High School Diploma -

Brigidine College
Leia Flood