Leia Larkin
Albion Park,NSW
Summary
I have a professional approach; enjoy working as a team and using my own initiative. I am well organised in my work and strive to produce the highest standard for any given task. Policy, project and compliance professional familiar with reviewing regulations, legislation and policies. I have excellent writing, and presentation skills and craft well-reasoned and detailed reports and correspondence for high level processes. I am organised and dependable and successful at managing multiple priorities with a positive attitude. I have a willingness to take new and challenging tasks and show initiative to learn and strive for self improvement . I thrive in a professional role where I am required to utilise interpersonal skills, excellent time management and problem-solving abilities
Overview
21
21
years of professional experience
1
1
Certification
Work History
Temporary Contract Operational Policy Officer
NSW SES
Current - Current
- Develop comprehensive documentation that meets organisational standards and compliance with NSW legislation
- Collaborate with key stakeholders and subject matter experts to facilitate contribution of information to gain an understanding of relevant content and deliverables in relation to the ‘Investing in Policy’ Project
- Undertake research and analysis of existing policy, procedures, related documentation, resources and identify new documentation requirements
- Provide technical advice and recommendations to deliver a suite of documentation such as; policies, standard operating procedures, and manuals
- Write user-friendly content in plain English that meets the needs of the target audience and sets users up for success
- Plan, develop and maintain a database of reference materials to outline project scope and deliverables
- Understand project management and change management requirements in order to define, develop and deliver project requirements
- Communicate with key stakeholders to provide updates and consult to seek feedback in relation to developed material
- Undertake policy and governance audits to ensure compliance with legislation
- Create compliance registers through policy and legislation mapping.
- Liaised with internal stakeholders to align policies with strategic plan and legislative compliance.
- Maintained a strong understanding of relevant legislation, ensuring compliance within all drafted policies.
- Streamlined internal processes for improved efficiency in policy development and execution.
- Conducted regular reviews of existing policies, identifying areas for improvement or revision as necessary.
- Enhanced policy implementation by conducting thorough research and analysis on various issues.
Member Service Officer
Horizon Bank
06.2023 - 11.2023
- Conduct all banking functions for Horizon Bank Members
- Handle large amounts of cash and conduct cash balancing functions
- Conduct minor fraud investigations initiated by customers and internal banking agencies
- Assess and monitor customer transactions and bank accounts for evidence of possible or actual fraudulent transactions
- Inform and educate customers on current scams in the banking environment and investigate any incidents of scams
- Initiate fraud reports through account and diligent transaction monitoring
- Conduct Austrac monitoring requirements for significant cash transactions
- Be alert for money laundering and fraud through cash movements in and out accounts
- Provide high level face to face and telephone customer service
- Conduct member onboarding and identification checks using internal and external controls
- Review and adhere to policy, procedures and legislative requirements regarding security measures related to customer accounts
- Review and adhere to policy, procedures and legislation regarding reporting of employee misconduct in relation criminal activity, fraudulent or corrupt transactions and whistleblowing.
General Duties (rank of Senior Constable)
NSW Police Force
01.2003 - 01.2020
- Conduct investigations and manage evidence, provide victim care and custody management
- Apply policing powers and legislation
- Conduct patrols and attend incidents as a first responder and respond to community needs and expectations
- Provide timely and efficient operational policing response within the designated Policing Location and meet the community needs and expectations
- Brief and liaise with internal and external stakeholders
- Develop productive relationships with individuals and communities, regarding diversity and community expectations
- Conduct risk assessments of incidents and implement appropriate options
- Lead and control policing incidents and coordinate internal and external stakeholder response
- Inform and collaborate with communities and stakeholders and support employees in building community trust and confidence in policing services
- Implement intelligence driven tasking and proactively initiate police interactions with individuals and groups at risk of crime
- Review/manage complex investigations and policing activity, with reference to both internal and external stakeholders with a focus on continuous improvement in accordance with legislation and NSWPF policies and procedures
- Manage the policing response to incidents and emergencies, ensuring effective collaboration with stakeholders, using Incident Command Control and Co-ordination principles
- Enhance community and agency partnerships to develop proactive solutions to local safety issues
- Represent the command within the community and with stakeholders and liaise with the media
- Focus intelligence-led activities on local and organizational priorities
- Implement and review portfolio, project and strategic NSWPF responsibilities at the command level
- Oversee and resource major and complex investigations, referring to other specialist units as required
- Ensure appropriate planning and resourcing for major incidents and emergencies
- Represent the NSWPF and liaise with internal and external stakeholders
- Build and promote relationships with partners and stakeholder within the wider public safety and criminal justice environment
- Communicate key policing and public safety messages
- Contribute to whole of government and interagency crime prevention and public safety initiative
- Complete administrative tasks arising from telephone and counter enquiries and mobile patrol duties.
Operational Safety and Skills Command (Project Officer)
NSW Police Force
01.2014 - 01.2016
- Responsible for identifying, sourcing, evaluating, and testing a range of vendor products and uniform to ensure they are fit for purpose and comply with National Standards (if applicable) to assist police in undertaking their duties safely
- Prepare and deliver business cases, project plans, statistical data, evaluations, and the completion of risk assessments on new equipment and training venues
- Research and analyse Use of Force information and data to prepare regular and ad hoc reports and make recommendations regarding business drivers and emerging trends to support evidence-based decision-making, as well as, preparing responses to internal and external agency requests regarding NSWPF Use of Force
- Specialist unit teaches all aspects of officer safety training to police recruits and provides them with the necessary skills to keep themselves, our fellow officers and the NSW public as safe as possible
- Responsible in teaching, assessment and curriculum development of the Operational Safety
- Provide professional, flexible and innovative education and operational safety training with a focus on customer service
- Understand and apply corporate and legislative requirements relating to external contracts and procurement procedures
- Conduct ‘Staff Officer’ duties for the Management Team through organising meetings, diary entries, taking minutes and organising corporate events and related travel
- Initiate, manage and deliver large Statewide projects for Operational Safety Products
- Construct reports on the progress and results of projects for Senior Police Management up to and including Deputy Commissioner Level.
Operational Safety Instructor (Weapons)
NSW Police Academy
01.2009 - 01.2014
- Provide evidence based operational safety and skills training base on strategic analysis of contemporary policing experience that is innovative and enhances the NSWPF capability
- Provide quality operational safety and skills training in weaponry and defensive tactics base on strategic analysis of contemporary policing experience that is innovative and enhances NSWPF capability
- Focusing on the professional progression of policing through the establishment and delivery of learning and development activities that meets the needs of NSW Police Force
- Provide direction and support to all NSW Police Force employees engaged in learning and development activities
- Range supervisor; Manage firearms range including safety procedures, intense supervision of students and staff and movement of Firearms and other accountable equipment into and out of the firing range
- Equipment Supervisor; Manage the issue and return of accountable equipment to staff and students and maintain equipment registers of highly accountable police equipment within the NSW Police Academy Operational Safety Unit
- Session coordinator; Provide support to the entire student cohort as well as on an individual basis for theoretical and practical weapons training skills
- Organise remedial practical training and construct and create online and paper based theory assessments for the Weapons and Tactics curriculum
- Attend meetings with Academic colleagues and Police staff to discuss student progression, issues and curriculum improvements
- Triage staffing issues and disciplinary matters to senior staff within the operational unit or escalating to the appropriate section/level of senior management
- Conduct internal investigations into complaints from students against Operational Instructors performing duties within Weapons and Tactics Training Units NSW Police Academy
- Initiate and investigate complaints of misconduct of Operational Safety Instructors performing duties within Weapons and Tactics Training Units NSW Police Academy
- Investigate complaints or issues of misconduct of Policing Students within the Operational Safety Curriculum
- Initiate and investigate misconduct in relation to professional suitability of Policing Students and elevate these matters to Senior Police Staff for further investigation or adjudication
- Create staff rosters and student programs.
Education
Associate Degree of Policing Practice -
Charles Sturt University
NSW Police Academy 08.2004
Skills
- Microsoft Suite
- Administration skills
- Leadership, supervising and management skills
- Ability to problem solve
- Strong written and verbal communication
- Strong organisational skills and ability to prioritise workload
- Customer service
- Education, training and assessment experience
- Project management
- Data Management and analysis
- Database management
- Investigation management
- Complaint management
- Policy analysis
- Influencing skills
- Policy compliance understanding
- Legislative tracking techniques
- Critical thinking
- Conflict management and resolution
- Policy evaluation
- Policy interpretation
- Trend identification
Certification
- Certificate III in Commercial Cookery (Qualified Chef)
- Certificate IV in Training and Assessment (partially completed)
- Introduction to Incident and Emergency Management Fundamentals
- Safe Manual Handling
- Security of Information Security Awareness
- Operational (Workplace) Stress Management
- Respectful Workplace Behaviour
- Microsoft Suite Training
- Investigators Course
- Paid Working With Children Check number WWC2080332E
- NSW Driver’s Licence
References
Available on request
Timeline
Temporary Contract Operational Policy Officer
NSW SES
Current - Current
Member Service Officer
Horizon Bank
06.2023 - 11.2023
Operational Safety and Skills Command (Project Officer)
NSW Police Force
01.2014 - 01.2016
Operational Safety Instructor (Weapons)
NSW Police Academy
01.2009 - 01.2014
General Duties (rank of Senior Constable)
NSW Police Force
01.2003 - 01.2020
Associate Degree of Policing Practice -
Charles Sturt University
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