Leide Scarlett Thomas
EAST LISMORE,NSW
Summary
Retail professional with proven expertise in customer service and sales. Skilled in managing stock efficiently and engaging customers to enhance satisfaction. Demonstrated success in high-pressure environments, consistently meeting sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Planet Music Lismore — Retail & Sales Assistant
Matt Bone
Lismore, NSW
04.2025 - Current
- Assisted customers in choosing the best products to suit their needs
- Demonstrated and explained technical functions of instruments & audio gear
- Managed stock, merchandising, and POS transactions
- Performed basic equipment troubleshooting and maintenance
- Built rapport with customers, supporting both beginners and working musicians
- Strengthened communication and customer engagement skills
Specsavers — Optical Assistant (Pre-Testing)
Amy Ackland
Lismore, NSW
02.2025 - 10.2025
- Operated diagnostic equipment (autorefraction, retinal photography, tonometry)
- Prepared customers and collected accurate pre-test data for optometrists
- Explained processes clearly and calmly to customers of all ages
- Maintained hygiene and equipment standards
- Managed customer flow in a fast-paced clinical retail environment
Fundies Wholefoods - Retail Assistant
Sharon Squire
Lismore, NSW
04.2023 - 02.2025
- Delivered high quality customer service in a busy wholefoods store
- Handled fresh produce, stock rotation, and reducing waste
- Processed orders and operated the checkout
- Gained extensive product knowledge to assist customer enquiries
- Worked efficiently in both a large team and independently
Education
High School Diploma -
Year 12 Graduate — Richmond River High Campus
Lismore10-2025
Skills
- Customer service and sales
- Product recommendations
- Clear communication and public speaking
- Fast learner with a strong attention to detail
- Pos operation
- Team-based problem solving
- Empathy and patience with customers
- Organized and reliable
- Equipment maintenance
- Market trends
- Stock management
- Cash handling
- Customer needs assessment
Certification
Red-P Drivers License
References
References available upon request.
Timeline
Planet Music Lismore — Retail & Sales Assistant
Matt Bone
04.2025 - Current
Specsavers — Optical Assistant (Pre-Testing)
Amy Ackland
02.2025 - 10.2025
Fundies Wholefoods - Retail Assistant
Sharon Squire
04.2023 - 02.2025
High School Diploma -
Year 12 Graduate — Richmond River High Campus