Leidy Tatiana Cruz Gordillo
Melbourne,Australia
Summary
Outgoing personality. Good memory and keen eye for detail. Tact and diplomacy for dealing with difficult situations. Desire to expand knowledge and experience. Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
1
1
year of professional experience
Work History
Housekeeping
NASH CLEANERS
Melbourne, Victoria
12.2023 - Current
- Observed proper use of chemicals when cleaning various surfaces.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Emptied trash receptacles throughout the property.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained and organized cleaning supplies stock.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cleaner and Packer
Harry the Hirer
Melbourne, Victoria
11.2022 - Current
- Packed products in accordance with specified instructions.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Accomplished production goals by working with speed and accuracy.
- Wrapped items securely using appropriate packing materials.
- Polished furniture to remove dust and dirt buildup.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
- Removed stains from upholstered furniture by applying specific cleaning agents according to instructions.
- Cleaned and polished furniture, such as chairs, desks, dressers, couches and tables using specialized cleaning products.
- Packaged finished products by following organizational procedures to streamline shipping process.
Education
General English -
EXPLORE ENGLISH
Melbourne, VICSkills
- Customer Service-Focused
- Cleaning Practices
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Organization and Time Management
- Attention to Detail
- Flexible and Adaptable
Languages
- English, Intermediate
- Spanish, Native
References
Bernie Stephens, Manager – HTH, 0411485757
Timeline
Housekeeping
NASH CLEANERS
12.2023 - Current
Cleaner and Packer
Harry the Hirer
11.2022 - Current
General English -
EXPLORE ENGLISH
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