Leigh-Anne Thorpe
Wilton
Summary
Efficient Accounts Officer with over 15 years of experience carrying out all accounts receivable & payable functions in high volume environments.
Excellent knowledge of collection and claims procedures with strong communication skills.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Clerk
Australian Hammer Supplies Hire Pty Ltd
05.2023 - Current
- Prepared billing statements and invoices for customer purchases.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reviewed customer and supplier accounts on a weekly/monthly basis to ensure accounts were up to date.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Stored office and client records on secured server to prevent data losses, conducting regular backups.
- Reconciled bank accounts.
- Resolved customer and supplier problems and complaints.
- Run weekly meetings with management & sales team.
Administration/Accounts Clerk
Illawarra Coatings Pty Ltd
08.2022 - 05.2023
- Prepared billing statements and invoices for customer purchases.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reviewed customer and supplier accounts on a weekly/monthly basis to ensure accounts were up to date.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Stored office and client records on secured server to prevent data losses, conducting regular backups.
- Scheduled supplier payments in a timely manner.
- Reconciled bank accounts.
- Resolved customer and supplier problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Accounts Receivable
Redox
05.2015 - 11.2021
- Major account co-ordinator - Ariba System
- Obtain company credit reports and registering PPSR
- Opening of new accounts
- Credit reference checks
- Review accounts on weekly/monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to obtain payment &/or when required establish payment plans.
- Prepared and mailed invoices to customers, processed payments, refunds and documented account updates.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies.
- Managed monthly reconciliation schedules for assigned accounts.
- Approving customers orders for dispatch .
- Processing of claims.
- Assisting on switchboard.
Accounts Receivable
Briggs & Stratton Australia Pty Ltd
05.2009 - 04.2015
- Opening of new accounts
- Credit reference checks
- Review accounts on weekly/monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to obtain payment &/or when required establish payment plans.
- Prepared and mailed invoices to customers, processed payments, refunds and documented account updates.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies.
- Managed monthly reconciliation schedules for assigned accounts.
- Approving customers orders for dispatch.
- Processing of claims.
Accounts Receivable
PKF Chartered Accountants
08.2008 - 05.2009
- Review accounts on weekly/monthly basis to assess aging and pursue collection of funds.
- Contact clients with past due accounts to obtain payment &/or when required establish payment plans.
- Prepared and mailed invoices to customers, processed payments, refunds and documented account updates.
- Process payments and refunds.
- Converse with firm partners regarding their customer accounts.
- Issuing letters of demand.
Accounts Receivable
Nuplex Industries (Aust) Pty Ltd, Enterprises
11.2007 - 08.2008
- Managed 4 general ledgers including interstate food and specialty divisions
- Opening of new accounts
- Credit reference checks
- Review accounts on weekly/monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to obtain payment &/or when required establish payment plans.
- Prepared and mailed invoices to customers, processed payments, refunds and documented account updates.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies.
- Managed monthly reconciliation schedules for assigned accounts.
- Approving customers orders for dispatch.
Accounts Receivable Assistant
Ingham's Enterprises
10.2005 - 10.2007
- General office duties
- Assisting senior clerk on major account (Woolworths).
- Offsetting, maintaining notes on claims and rebate reports.
- Generate spreadsheets.
- Review, follow up and report on states with outstanding claims.
- Trade reference checks.
- Assisting on switchboard.
Darkroom Technician & Customer Service
Liverpool Diagnostics
11.2004 - 10.2005
- Prepare patients for X-rays.
- Processing X-ray films.
- Patient bookings.
- Patient enquiries.
Education
Certificate IV in Customer Contact - Customer Service
Just Careers
2012
Higher School Certificate -
St Patrick's College
Campbelltown, NSW2004
Skills
- Account Reconciliation
- Filing and data archiving
- Spreadsheet management
- Database Management
- Office administration
- Billing and Invoicing
- Financial Reporting
- Bank Reconciliation
Timeline
Accounts Receivable Clerk
Australian Hammer Supplies Hire Pty Ltd
05.2023 - Current
Administration/Accounts Clerk
Illawarra Coatings Pty Ltd
08.2022 - 05.2023
Accounts Receivable
Redox
05.2015 - 11.2021
Accounts Receivable
Briggs & Stratton Australia Pty Ltd
05.2009 - 04.2015
Accounts Receivable
PKF Chartered Accountants
08.2008 - 05.2009
Accounts Receivable
Nuplex Industries (Aust) Pty Ltd, Enterprises
11.2007 - 08.2008
Accounts Receivable Assistant
Ingham's Enterprises
10.2005 - 10.2007
Darkroom Technician & Customer Service
Liverpool Diagnostics
11.2004 - 10.2005
Certificate IV in Customer Contact - Customer Service
Just Careers
Higher School Certificate -
St Patrick's College