Leigh Borg

• Implementing new networks for businesses and schools
• Worked on new PC designs for mass PC production teams
• Worked with school infrastructure maintenance
• Hired and trained new workers to improve the efficiency of the department and cultivate a productive work atmosphere.
• Guided techs on repair, tool usage, and equipment operation.
• Followed up with customers during and after installations to verify satisfaction.
• Met with customers to discuss service needs and offer available solutions.
• Set and administered department budgets for expenditures, materials, and labor.
• PC Diagnostics
• Establish new network infrastructure for business
• Deal with customer complaints and resolutions
• Managed teams of 15+ employees per team
• Managed 7 retail store service departments

• Diesel Mechanic Truck Repairer
• Evaluated upcoming program plans to forecast expected resource needs.
• Developed and implemented daily operations plans such as delivery routes, employee assignments, and promotional strategies.
• Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
• Implemented policies and standard operating procedures for continuous improvement.
• Maintained constructive client and vendor relationships.
• Generated comprehensive reports regarding incidents, events and important business matters.
• Uncovered connections between data elements and processes, employees and business structures.
• Organized preventive maintenance to reduce downtime and line shutdown or production delays.

I own and run a YouTube tech review channel called PC419. Various PC brands such as Cooler Master, ASUS, and Gigabyte send products to me for review where I give my personal opinion on the latest tech that they will release.