Summary
Overview
Work History
Education
Skills
References
Timeline
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Leigh Emmert

Kardinya,WA

Summary

Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

27
27
years of professional experience

Work History

EXAM INVIGILATOR

MURDOCH UNIVERSITY
11.2023 - Current

Supervisor during University Examinations

  • Maintained accurate records of exam attendance, documenting any absences or discrepancies in accordance with established protocol.
  • Maintained a quiet and orderly testing environment for optimal student focus and concentration.
  • Supported students with special accommodations by providing additional resources or modified testing environments as needed.
  • Collected completed exams promptly at the end of each session, ensuring secure storage until grading could take place.

CUSTOMER SERVICE OFFICER

TIDY UP RUBBISH REMOVAL
07.2017 - 11.2023
  • Accounts : Bank Reconciliation / Invoicing / Debtors
  • General office administration duties - filing/scheduling appointments/processing payments by phone/ truck logistics - managing location of 4 trucks on CBD roads.
  • Sales support : Phone Sales / Salvage Store customer service
  • Social media : Content creation / Planning / Profile management

TICKET SELLER/CUSTOMER SERVICE BOX OFFICE (CASUAL)

TICKETEK PERTH ARENA
01.2011 - 11.2020
  • Selling tickets to events scheduled at the Perth Arena, collection of monies paid via cash or EFTPOS
  • Conflict resolution to calm patrons that may demand refunds on tickets purchased
  • Load and search for customer information within prescribed database (ASPECT)

P&C SECRETARY

WINTHROP PRIMARY SCHOOL
01.2014 - 06.2017
  • Use of Apple Mac computer to record monthly meeting minutes and compile them in a PDF for future reference
  • Prepare fortnightly newsletter showcasing future school fundraising ventures
  • Liaise with other P&C members and email out agenda for upcoming meetings

PHOTOGRAPHER ASSISTANT(CASUAL)

PHOTOGRAPHY BY EMMA POINTON
01.2012 - 01.2015
  • Setting up of a Photo-booth (self enclosed) at Weddings for a Photographer
  • Involvement in social media implementation - uploading photos to Social Media and to a web blog
  • Invoicing clients on a monthly basis retainer then 3 months out from wedding
  • Assisting at Expo's such as Wedding UpMarket at UWA

BOX OFFICE SUPERVISOR (CASUAL)

TICKETEK TOWNSVILLE
01.2008 - 01.2012
  • Supervisor of up to 5 Box Office Ticket Sellers within the NRL North QLD Cowboys Club
  • Selling tickets to events scheduled at the NRL North QLD Cowboys Club, collection of monies paid via cash or EFTPOS
  • Conflict resolution to calm patrons that may demand refunds on tickets purchased
  • Load and search for customer information within prescribed database (ASPECT)

KEY ACCOUNT MANAGER

RANDOM HOUSE AUSTRALIA (SYDNEY HEAD OFFICE)
01.2002 - 01.2006
  • Responsible for National Publishing Sales to the Coles Myer Group (Kmart, Target, Myer and Coles Supermarkets)
  • Achievement of Sales Budget in excess of $12M
  • Managing 12 Merchandisers nationally, calling on Discount Department Stores
  • Forecast market demand and matched Random House published books to a Key Account requirements
  • Business reviews presented on Powerpoint and presented annually to all Key Accounts

LIBRARY BOOK BUYER AND SALES REPRESENTATIVE

BOOKLAND/BOISE (NOW OFFICEMAX)
01.1998 - 01.2002
  • Sales Representative for 2 years selling library books to Senior School Libraries (both State and Private Schools) Followed by 2 Years as Book Buyer liaising with Book Publishers

Education

Certificate III Business Administration - Business Administration

South Metropolitan TAFE
Fremantle, WA
06.2017

Bachelor of Arts - Early Childhood Education

Edith Cowan University
Perth, WA
12.1994

Skills

  • Computer skills include Microsoft Office - Word, Excel, Outlook and Powerpoint
  • Field Management system - truck logistics using ServiceM8
  • Apple Mac skills on Photoshop and Website uploading including all Social Media options for marketing of Photography business
  • Touch typing accuracy of 65WPM
  • Vista and Maximiser Computer programs used at Random House Australia
  • Minute taking and Agenda Writing for School P&C Meetings
  • Customer Service
  • Attention to Detail
  • Good Telephone Etiquette
  • Office Management
  • Data Entry
  • Bookkeeping
  • Scheduling and Calendar Management
  • Photo and Video Editing
  • Content Development
  • Content Creation

References

Kim Wellington  -Business Development Manager - Tidy Up Rubbish Removal,


Emma Pointon

photographybyemmapointon.com.au

Timeline

EXAM INVIGILATOR

MURDOCH UNIVERSITY
11.2023 - Current

CUSTOMER SERVICE OFFICER

TIDY UP RUBBISH REMOVAL
07.2017 - 11.2023

P&C SECRETARY

WINTHROP PRIMARY SCHOOL
01.2014 - 06.2017

PHOTOGRAPHER ASSISTANT(CASUAL)

PHOTOGRAPHY BY EMMA POINTON
01.2012 - 01.2015

TICKET SELLER/CUSTOMER SERVICE BOX OFFICE (CASUAL)

TICKETEK PERTH ARENA
01.2011 - 11.2020

BOX OFFICE SUPERVISOR (CASUAL)

TICKETEK TOWNSVILLE
01.2008 - 01.2012

KEY ACCOUNT MANAGER

RANDOM HOUSE AUSTRALIA (SYDNEY HEAD OFFICE)
01.2002 - 01.2006

LIBRARY BOOK BUYER AND SALES REPRESENTATIVE

BOOKLAND/BOISE (NOW OFFICEMAX)
01.1998 - 01.2002

Certificate III Business Administration - Business Administration

South Metropolitan TAFE

Bachelor of Arts - Early Childhood Education

Edith Cowan University
Leigh Emmert