Leigh Holloway
Craigburn Farm,South Australia
Summary
Proven performer with extensive experience at Coles Supermarket, adept in customer service and GPS navigation, showcasing a strong work ethic and attention to detail. Excelled in enhancing customer satisfaction through efficient route planning and timely deliveries, achieving a significant improvement in delivery punctuality. Skilled in both independent work and collaboration, consistently meeting tight deadlines. Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Successful career history comprising more than 10 years in automobile transport.
Overview
13
13
years of professional experience
Work History
CSA
Coles Supermarket
10.2011 - Current
- Connected with customers by listening to concerns and answering questions.
- Demonstrated safe practices and procedures in store by adhering to company standards.
- Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
- Answered customer questions about product availability and shipment times.
- Delivered prompt service to prioritize customer needs.
- Drove safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Contacted customers to confirm delivery details and locations.
- Verified package information to check for accuracy and completeness.
- Utilized GPS navigation systems to navigate faster routes.
- Obtained signatures for delivery documents and packages.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
Education
No Degree -
Heatley Secondary College
Heatley, QLDSkills
- Performance Tracking
- Strong Work Ethic
- Goal-Oriented
- Request management
- Dispatch
- Excellent driving skills
- Dispatch Collaboration
- Working Independently
- Package Delivery and Pick-up
- Local routes
- Returns pickup
- Smartphone Usage
- GPS Navigation
- Package pickup and delivery
- Attention to Detail
- GPS Systems
- Route Planning
- Heavy Lifting
- Time Sensitive Deliveries
- Vehicle inspections
- Customer Service
- Deadline Adherence
- Loading and unloading
Timeline
CSA
Coles Supermarket
10.2011 - Current
No Degree -
Heatley Secondary College
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