Overview
Work History
Education
Skills
Timeline
Generic

Leigh Morris

Jordan Springs,New South Wales

Overview

5
5
years of professional experience

Work History

Club Attendant

St Marys Rugby League Clu
St Marys, Nsw
05.2022 - Current
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored dining room inventory and replenished as necessary.

Club Supervisor

Springwood Sports Club
Springwood , Nsw
02.2019 - 06.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.

2IC Manager

Blaxland Tavern
Blaxland, NSW
03.2016 - 03.2019
  • Conducted employee training sessions to educate employees on products and company policies.
  • Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
  • Increased company's profitability through customer relationship development, community involvement and marketing campaigns.
  • Analyzed transactions to find methods to simplify procedures, improve processes and maximize resources.

Education

Burwood Girls High School
Croydon, NSW
10.1990

Skills

  • Natural Resources
  • Event Organization
  • Special Assignments
  • Work Coordination
  • Administrative Support
  • Multitasking Abilities
  • Bank Deposits
  • Customer Satisfaction Promotion
  • Problem Detection and Resolution
  • Customer Relations
  • Critical Thinking
  • Service Quality
  • Customer Inquiries
  • Attentive Service
  • Clerical Support
  • Guest Experiences
  • Complex Problem-Solving
  • Active Learning
  • Customer Deliveries
  • Hospitality Management
  • Business Operations
  • Daily Reports
  • Accounts Payable and Accounts Receivable
  • Conflict Resolution
  • Financial Records
  • Weekly Payroll
  • Order Following
  • Guest Satisfaction
  • Payment Collection
  • POS Systems
  • Beer Keg Replacement
  • Special Requests
  • Shipment Processing
  • Team Communication
  • Cooperative and Good Natured

Timeline

Club Attendant

St Marys Rugby League Clu
05.2022 - Current

Club Supervisor

Springwood Sports Club
02.2019 - 06.2021

2IC Manager

Blaxland Tavern
03.2016 - 03.2019

Burwood Girls High School

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Leigh Morris