Leigh Oakley
Mapleton,QLD
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Looking for a new challenge in a different industry, I am a quick learner and enjoy acquiring new skill sets.
Overview
13
13
years of professional experience
Work History
Digital Sign Installer
SignPac
01.2021 - 01.2024
- Optimized workflow efficiency by troubleshooting issues and implementing corrective actions in the installation process.
- Maintained a safe working environment by adhering to industry best practices and safety regulations during sign installations.
- Established strong relationships with clients through clear communication and reliable service delivery during each project phase.
- Improved client satisfaction by efficiently installing and maintaining high-quality signage for various businesses.
Full Time Paramedic Student
University Of The Sunshine Coast
03.2020 - 12.2023
Duty Manager and Function Coordinator
Aussie World
02.2018 - 03.2019
- Assisted in the development of sales initiatives to increase hotel revenue, including upselling techniques and promotional packages.
- Conducted regular performance evaluations for team members, identifying areas of improvement and recommending appropriate action plans.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
- Collaborated with other department managers to develop strategies for improving overall hotel operations and guest experiences.
- Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
- Coordinated staff training sessions on new systems or procedures, fostering continuous learning among team members.
- Trained employees in essential job functions.
Assistant Manager
Bella Venezia
05.2017 - 11.2017
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Musician
Self Employed
02.2015 - 05.2017
Restaurant Manager
Bella Vista
08.2010 - 02.2015
Education
Bachelor of Science - Paramedics
University of The Sunshine Coast
Sunshine Coast, QLDSt Johns College
Nambour, QLD11.1996
Skills
- Customer Service
- Employee Development
- Staff Management
- Operations Management
- Conflict resolution
- Professionalism and integrity
- Excellent communication
- Inventory Management
- Budget Creation
- Operational Oversight
References
References available upon request.
Timeline
Digital Sign Installer
SignPac
01.2021 - 01.2024
Full Time Paramedic Student
University Of The Sunshine Coast
03.2020 - 12.2023
Duty Manager and Function Coordinator
Aussie World
02.2018 - 03.2019
Assistant Manager
Bella Venezia
05.2017 - 11.2017
Musician
Self Employed
02.2015 - 05.2017
Restaurant Manager
Bella Vista
08.2010 - 02.2015
Bachelor of Science - Paramedics
University of The Sunshine Coast
St Johns College
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