Leigh Street
Gold Coast,Qld
Summary
Team-minded professional with extensive administrative, coordination and leadership background across legal, medical and community service roles. I offer comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams.
Overview
32
32
years of professional experience
Work History
Administration and Client Service Coordinator
GOLD COAST COMMUNITY LEGAL CENTRE
Gold Coast, Qld
01.2021 - Current
- Provide compassionate support in assessing legal needs and making appropriate referrals to vulnerable clients from diverse backgrounds.
- Coordinate day-to-day operations of the center, including scheduling tasks and assigning duties.
- Collaborate with local organisations and non-profits to deliver legal information sessions and identify and address community needs.
Senior Paralegal
SMITH’S LAWYERS
Gold Coast, Qld
01.2020 - 01.2021
- Coordinated and progressed complex medical negligence and public liability claims, managed client experience, budgets and timeframes as a senior paralegal.
- Meet and exceed KPIs while focusing on great client outcomes.
Medico-legal Coordinator
GOLD COAST SPINE
Gold Coast, Qld
01.2017 - 01.2021
- Coordinated and developed the medico-legal and Workcover functions to establish the practice as the go-to for reports on complex legal and insurer spinal injury claims.
- High-level liaison with patients, lawyers, and insurers to provide the best possible outcomes for patients and insurers while ensuring privacy and legal requirements adhered to.
Accounts / Office Manager
DWYER LAW GROUP
Gold Coast, Qld
01.2013 - 01.2016
- Successfully executed tasks related to accounts management including trust accounting, payroll, BAS and super; fostered positive client and stakeholder relationships alongside effectively coordinating office workflow.
- Wrote policy and procedure manual, implementing it successfully.
- Facilitated the successful transition to a paper-free office setting.
Business Manager
VIRTUALLY LEGAL
Gold Coast, Qld
01.2009 - 01.2013
- Managed business support and development needs for diverse legal and business clients, focusing on improved productivity and client service through implementation of streamlined systems and processes.
Executive Assistant (Department Head)
ALLENS ARTHUR ROBINSON
Brisbane, Qld
01.2004 - 01.2008
- Provided high-level legal support in various areas for a period of four years including: assisting the Senior Partner in Finance/Commercial Property for two years and supporting the Senior Partner in Commercial Litigation for 18 months.
Executive Assistant / Department Coordinator
CMS CAMERON MCKENNA
London, UK
01.1997 - 01.2004
- Highly involved EA role to Head of Commercial Litigation, IP and Media Law within this top tier UK firm
- Also responsible as department coordinator and running junior secretarial trainee program firm wide.
Legal Secretary
CORRS CHAMBERS WESTGARTH
Brisbane, Qld
01.1993 - 01.1996
- Legal secretarial roles in this large firm over a four year period
Education
DIPLOMA -
TAFE Qld
CERTIFICATE IV -
Traxion Training
Skills
- Relationship Building
- Communication
- Leadership
- Time Management
- Account Management
- Training and mentoring
- Meeting deadlines
- File Management
- Schedule Management
- Research and due diligence
- System Documentation
- Client Relations
- Strong Organisation
- Proficient in Microsoft, accounting and CRM products
Career Overview
- Administration and Client Service Coordinator, GOLD COAST COMMUNITY LEGAL CENTRE, Gold Coast, Qld, 08/2021, Current
- Senior Paralegal, SMITH’S LAWYERS, Gold Coast, Qld, 03/2020, 08/2021
- Medico-legal Coordinator, GOLD COAST SPINE, Gold Coast, Qld, 02/2017, 02/2020
- Accounts Manager / Paralegal, DWYER LAW GROUP, Gold Coast, Qld, 06/2013, 05/2016
- Business Manager, VIRTUALLY LEGAL, Gold Coast, Qld, 03/2009, 06/2013
- Executive Assistant (Department Head), ALLENS ARTHUR ROBINSON, Brisbane, Qld, 2004, 2008
- Executive Assistant / Department Coordinator, CMS CAMERON MCKENNA, London, UK, 1997, 2004
- Legal Secretary, CORRS CHAMBERS WESTGARTH, Brisbane, Qld, 1993, 1996
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administration and Client Service Coordinator
GOLD COAST COMMUNITY LEGAL CENTRE
01.2021 - Current
Senior Paralegal
SMITH’S LAWYERS
01.2020 - 01.2021
Medico-legal Coordinator
GOLD COAST SPINE
01.2017 - 01.2021
Accounts / Office Manager
DWYER LAW GROUP
01.2013 - 01.2016
Business Manager
VIRTUALLY LEGAL
01.2009 - 01.2013
Executive Assistant (Department Head)
ALLENS ARTHUR ROBINSON
01.2004 - 01.2008
Executive Assistant / Department Coordinator
CMS CAMERON MCKENNA
01.1997 - 01.2004
Legal Secretary
CORRS CHAMBERS WESTGARTH
01.1993 - 01.1996
DIPLOMA -
TAFE Qld
CERTIFICATE IV -
Traxion Training
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