Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Leighton Corowa

Mackay,QLD

Summary

Adept at vessel maintenance and leadership, I enhanced operational efficiency and safety at Marine Rescue Queensland. My expertise in GPS use and problem-solving aptitude, coupled with a track record of calmly managing emergencies, positions me as a valuable asset. Achievements include streamlining processes and significantly improving customer satisfaction levels.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Boat Crew Member

Marine Rescue Queensland (MRQ)
Mackay Harbour, QLD
03.2024 - Current
  • Performed daily maintenance and cleaning of boat equipment and supplies.
  • Assisted in the launch and recovery of boats from the dock.
  • Provided customer service to clients, including instruction on safety protocols.
  • Conducted inspections of vessels before each voyage to ensure passenger safety.
  • Monitored weather conditions during voyages and adjusted course as needed.
  • Communicated with other crew members regarding navigational information, vessel speed, water depth.
  • Operated navigational systems such as radar, sonar, GPS, VHF radio.
  • Managed onboard communications between passengers and crew members.
  • Maintained logbook entries for every voyage detailing times, locations, fuel consumption.
  • Responded to emergency situations quickly and calmly while maintaining a professional demeanor.
  • Ensured safe navigation through waterways following established rules of the road.

Assistant Manager Machine Operator

Mackay Marina Shipyard
Mackay Harbour , QLD
01.2021 - 11.2024
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Established processes for monitoring customer satisfaction levels.
  • Implemented new procedures or systems to improve efficiency within the organization.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Chef

Sorbellos
Mackay Andergrove, QLD
01.2010 - 12.2016
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
  • Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
  • Trained new chefs on proper cooking techniques and menu items.
  • Kept up to date with current culinary trends, as well as health and safety regulations.
  • Maintained a clean work environment by adhering to sanitation policies and procedures.
  • Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
  • Supervised team members during meal service to ensure accuracy of orders.
  • Prepared high-quality dishes according to established recipes.
  • Checked quality of raw materials before use.
  • Managed daily operations of the kitchen including scheduling shifts for staff.
  • Resolved customer complaints regarding food quality or service issues.
  • Stored foods correctly using correct storage containers and labelling systems.
  • Inspected kitchen equipment for cleanliness and functionality prior to use.
  • Adjusted seasonings of dishes according to customers' tastes.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Monitored quality, presentation and quantities of plated food across line.
  • Exercised portion control for items served, eliminating waste.

Education

High School Diploma -

Pioneer High School
Andergrove, QLD
12-2010

Skills

  • Language proficiency
  • Fuel management
  • Environmental awareness
  • Vessel maintenance
  • Radio communication
  • Water rescue
  • Equipment Inspection
  • Problem-solving abilities
  • Stress Management
  • Leadership skills
  • Crane Operation
  • Time management abilities
  • Emergency Response
  • Problem-solving aptitude
  • Adaptability
  • Load Balancing
  • Landscaping skills
  • Gardening skills
  • GPS use
  • Fire security
  • Professionalism

Certification

  • Forklift License
  • Boat License
  • Undergoing Commercial Coxswains 1 with a goal of achieving Master 5 (M5) certifications

Affiliations

  • Sports
  • outdoors
  • Boats
  • Fishing

Timeline

Boat Crew Member

Marine Rescue Queensland (MRQ)
03.2024 - Current

Assistant Manager Machine Operator

Mackay Marina Shipyard
01.2021 - 11.2024

Chef

Sorbellos
01.2010 - 12.2016

High School Diploma -

Pioneer High School

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Leighton Corowa