Leila Alkhoshaibi
Sydney,NSW
Summary
Accomplished Office Administration Assistant and Chemist Customer Service expert from Strictly Cranes and Discount Chemist, respectively. Excelled in reducing documentation errors and resolving customer complaints, enhancing loyalty. Skilled in proofreading and customer service, demonstrating exceptional time management and a positive attitude. Achieved tasks with high accuracy and efficiency, contributing to a supportive work environment.
Offering strong organizational skills and keen attention to detail, eager to learn and develop within office environment. Brings solid foundation in office software and ability to quickly adapt to new systems and processes. Ready to use and develop administrative and coordination skills in an administrative role.
Overview
3
3
years of professional experience
Work History
Office Administration Assistant
Strictly Cranes
01.2024 - Current
- Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
- Upheld office standards in cleanliness by coordinating with maintenance staff to address any issues promptly.
- Managed filing system, entered data and completed other clerical tasks.
Chemist Customer Services
Discount Chemist
02.2022 - 11.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Science - Nutrition Sciences And Psychological Sciences
Australian Catholic University
Strathfield01-2028
Skills
- Verbal communication
- Filing systems
- Confidentiality handling
- Proofreading
- Database maintenance
- Positive attitude
- Customer service
- Time management
- Verbal and written communication
- File organization
- Organizing and categorizing
- Excel spreadsheets
Timeline
Office Administration Assistant
Strictly Cranes
01.2024 - Current
Chemist Customer Services
Discount Chemist
02.2022 - 11.2022
Bachelor of Science - Nutrition Sciences And Psychological Sciences
Australian Catholic University
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