Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Leila Arabi

Sydney,NSW

Summary

Motivated and detail-oriented professional with experience as a Retail Assistant at Milad Supermarket and a Dynamic Assistant Bookkeeper at MLM Holdings. Delivered outstanding customer service and maintaining accurate financial records while ensuring compliance. Skilled in bookkeeping software and adept at multitasking, with strong problem-solving abilities and a commitment to building relationships that enhance operations. Quick to learn new processes and dedicated to maintaining confidentiality and integrity in all aspects of work. Eager to contribute positively to any team environment.

Overview

2
2
years of professional experience

Work History

Assistant Bookkeeper

mlmholdings
Sydney, NSW
03.2024 - 03.2025
  • Managed daily bookkeeping tasks, including accounts payable and receivable, ensuring accurate financial records.
  • Recorded daily transactions including sales, purchases, receipts, and payments.
  • Maintained ledgers to ensure consistency and accuracy.
  • Generated statements and reports, such as profit and loss statements, and balance sheets.
  • Assisted in preparing budgets and financial forecasts to support business planning.
  • Ensured compliance with tax regulations, and prepared necessary documentation for tax filings.
  • Communicated with the operator to resolve discrepancies and address inquiries.
  • Organized and scheduled delivery drop-offs, improving logistics, and ensuring timely fulfilment.
  • Prioritized tasks, addressing urgent tasks first, and interacted regularly with the operator to maintain current knowledge of priorities.
  • Provided assistance when needed.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Handled confidential information with discretion and integrity.
  • Maintained positive working relationship with fellow staff and management.
  • Answered incoming calls and directed them to appropriate personnel or departments.
  • Reviewed and approved the operator's invoices.
  • Provided excellent customer service by communicating with the operator to resolve discrepancies and address inquiries.
  • Respond to operator's inquiries via phone, email, and chat, providing accurate information and assistance.

Retail Worker

Milad supermarket
Sydney, NSW
10.2022 - 02.2023
  • Provided exceptional customer service, assisting customers with inquiries and product selections.
  • Maintained store presentation by organizing shelves, ensuring cleanliness, and restocking merchandise.
  • Processed transactions accurately and efficiently using the point-of-sale system.
  • Collaborated with team members to achieve sales goals and enhance the customer shopping experience.
  • Assisted in inventory management, including stock takes and ordering supplies.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.

Education

Yr 12 Graduate

Beverly Hills Girls Highschool
Beverly Hills
09-2022

Skills

  • Software (word, excel)
  • Compliance and Documentation
  • Logistics Coordination
  • Multitasking and Prioritization
  • Confidentiality and Integrity
  • Problem Solving
  • Relationship Building
  • Research Skills
  • Excellent Communication
  • Excellent Interpersonal Skills
  • Performance Monitoring
  • Workload Management
  • Strong Attention to Detail
  • Organizational Skills
  • Adaptability in Fast-Paced Environments
  • customer service

Languages

English
Native/ Bilingual
Arabic
Professional

References

References available upon request.

Timeline

Assistant Bookkeeper

mlmholdings
03.2024 - 03.2025

Retail Worker

Milad supermarket
10.2022 - 02.2023

Yr 12 Graduate

Beverly Hills Girls Highschool

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Leila Arabi