Summary
Overview
Work History
Education
Skills
Personal Qualities
References
Hobbies and Interests
Availability
Timeline
Generic

Leila El Husseini

Liverpool,NSW

Summary

Offering strong communication and organisational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in a receptionist role.

Overview

4
4
years of professional experience

Work History

Part Time/Casual Work

Coles
03.2023 - Current
  • Ensuring well-stocked, fresh, and appealing displays by replenishing and rotating products.
  • Delivering high-quality customer service by guiding customers to products, answering queries, and offering recommendations to enhance their shopping experience.
  • Executing merchandising strategies, including setting up displays and promotional signage to drive engagement.
  • Upholding food safety and hygiene standards, maintaining a clean and hazard-free environment.
  • Collaborating effectively with team members to streamline operations and meet customer demands efficiently.

Part Time/Casual Work

Lone Star Rib House
04.2022 - 09.2023
  • Taking customer orders
  • Handing out food to customers
  • Taking reservations and seated customers on tables
  • Managing wait times
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Organized seasonal displays throughout the year to attract more visitors during festive periods.

Part Time/Casual Work

Naji's Charcoal Chicken and Kebabs
05.2021 - 12.2021
  • Cashier
  • Cook/prepare food
  • Packing and handing over orders to customers and delivery drivers
  • Customer Service
  • Improved visitor experience through friendly and informative interactions with guests.
  • Resolved customer complaints independently or with aid of the supervisor.
  • Maintained a clean and organised workspace, contributing to positive customer experience.
  • Demonstrated flexibility in covering shifts as needed, contributing to overall team efficiency.
  • Improved overall workflow efficiency through active participation in team meetings discussing areas for improvement and implementing new processes.

Education

Bachelor of Nursing - Healthcare, Patient Care, And Medical Knowledge.

Western Sydney University
Sydney, NSW
10-2027

High School Certificate -

William Carey Christian School
Prestons, NSW
09-2023

Cert III - Makeup

Tafe
Ultimo, NSW
09-2023

Skills

  • Negotiate fairly and professionally
  • Public speaking
  • Work effectively under pressure
  • Minimise misunderstandings
  • Active listening
  • Follow instructions
  • Self-Management
  • Teamwork and Collaboration
  • Retail experience
  • Problem-solving abilities
  • Critical Thinking
  • Active Listening

Personal Qualities

  • Attention to detail
  • Flexible
  • Positive
  • Punctual
  • Sincere
  • Confident
  • Professional
  • Cooperative
  • Organised

References

  • Alicia Sanez Account manager Rohlig Australia, 0474741021
  • Sarah Guirguis, academic advisor, 0452 205 212, sarah.guirguis.tutoring@gmail.com
  • Michale Naji, former manager, Liberal for Baysid Council, 0403222666

Hobbies and Interests


  • Spending quality time with Family
  • Shopping
  • Exercising
  • Cooking/baking
  • Donating to charity such as clothing and other resources
  • Travelling

Availability

Monday to Friday and weekends, from open to closed, 4-5 shifts per week

Timeline

Part Time/Casual Work

Coles
03.2023 - Current

Part Time/Casual Work

Lone Star Rib House
04.2022 - 09.2023

Part Time/Casual Work

Naji's Charcoal Chicken and Kebabs
05.2021 - 12.2021

Bachelor of Nursing - Healthcare, Patient Care, And Medical Knowledge.

Western Sydney University

High School Certificate -

William Carey Christian School

Cert III - Makeup

Tafe

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Leila El Husseini