Summary
Work History
Education
Skills
Languages
Timeline
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Leila Kabbage

Oyster Bay,NSW

Summary

Compassionate and dependable professional with extensive experience in customer service and animal care. As a Dog Sitter and waittress supervisor, I enhanced client satisfaction through personalized attention and regular updates. Proven problem-solver with strong time management skills, dedicated to creating positive experiences and fostering relationships in fast-paced environments.

Offering nurturing and supportive disposition, eager to learn and develop in caregiving environment. Brings willingness to quickly acquire essential patient care techniques and communication skills. Ready to use and develop empathy and organizational skills in caregiver role.

Work History

Dog Sitter

  • Followed pet care instructions, dietary needs, and medication regimens.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Exercised animals regularly with walks and rigorous play activities.

Barista

  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Waitress Supervisor

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Warehouse Worker

  • Received and processed warehouse orders using handheld scanner.
  • Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
  • Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
  • Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.

Education

Aged Care

Bupa Village
Rockdale, NSW

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Personal hygiene assistance
  • Emotional support
  • Strong ethics
  • Meal preparation
  • Patient companionship

Languages

English
Full Professional
French
Native or Bilingual
Arabic
Professional Working

Timeline

Dog Sitter

Barista

Waitress Supervisor

Warehouse Worker

Aged Care

Bupa Village

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Leila Kabbage