Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leilani Balewai

Glenmore Park,NSW

Summary

Dynamic 19-year-old with a deep love for fashion and a passion for elevating the customer experience. Over 3 years of hands-on experience in the retail industry, building meaningful client relationships, surpassing sales targets, and designing visually appealing store layouts that reflect the latest trends. Known for a vibrant personality, a keen eye for style, and a relentless drive to exceed expectations, bringing a fresh and friendly approach to every interaction. Eager to bring energy and creativity to any fashion-focused team!

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Assistant

TenTops
11.2021 - Current
  • Provide outstanding services and enjoyable shopping experiences to retail clientele.
  • Unpack, organise, and display new products to enhance sales promotions.
  • Respond energetically to customers both in-store and via phone
  • Manage efficient cash register operations and POS.
  • Successfully manage multiple tasks simultaneously amid bustling store activity
  • Enhance customer satisfaction by promptly and professionally addressing and resolving complaints.
  • Maintain comprehensive knowledge of products, services, and store policies to deliver exceptional service.

Before and After School Care Assistant

Out of School Hours Care
04.2024 - Current
  • Support the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Develop strong relationships with students, fostering trust and open communication
  • Provide first aid and emergency response as required, prioritising student health and safety at all times.
  • Assist in the organization of extracurricular activities, resulting in an increased variety of options for students to participate in.
  • Enhance parent satisfaction by addressing concerns promptly, professionally, and compassionately.
  • Instruct children in crafts and other activities to promote gross and fine motor skills.

Family Assistant

N/A
01.2022 - Current
  • Cultivate lasting relationships with families, leading to repeat babysitting opportunities.
  • Provide nutritious meals and snacks tailored to dietary needs and preferences.
  • Coordinate schedules for multiple children, including playdates and appointments.
  • Promote physical activity and well-being through outdoor playtime.
  • Assist in transportation for school and other necessary trips.
  • Manage household chores to maintain a clean environment.
  • Run personal errands and manage personal appointments
  • Plan and organise family events, parties, or gatherings

Administrative Assistant

PAWS Studios
01.2023 - 01.2024
  • Supported executive staff by scheduling meetings and preparing essential documents.
  • Provided excellent customer service by promptly addressing inquiries, resolving concerns, and fostering strong relationships.
  • Facilitated the onboarding process for new clients by supplying necessary materials and addressing queries for seamless integration.
  • Cultivated a positive work environment through effective communication and nurturing professional relationships among colleagues.
  • Collaborated on assigned special projects under leadership guidance.
  • Assisted coworkers and staff with daily tasks as needed.

Character Performer

Australian Children Entertainment (ACE)
12.2022 - 01.2024
  • Casual holiday work providing fun workshops and entertaining characters for children
  • Collaborated effectively with fellow performers to create memorable and engaging scenes for guests.
  • Contributed to a safe and inclusive environment by adhering to company guidelines and protocols during performances.
  • Efficiently ran craft workshops, engaging with children as groups and individually.
  • Participated in promotional events as assigned characters, increasing company visibility within the community.

Dance Teacher's Assistant

PAWS Studios
02.2018 - 02.2019
  • Assisted in teaching choreography for group performances
  • Communicated with parents and students regarding progress or issues within the classroom
  • Collaborated in a team-based environment by building positive relationships with students, parents and teachers
  • Developed confident students by providing feedback and encouragement
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Taught jazz, acrobatics and circus classes for preschool- primary school aged students.

Education

Bachelor of Communications (Journalism) - Journalism, Writing And Publishing

University of Technology Sydney
2025

Higher School Certificate Graduate -

Caroline Chisholm College
2022

Skills

  • Problem Solving
  • Leadership
  • Collaborative Teamwork
  • Verbal Communication
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Fashion Trend Forecasting
  • Visual storytelling talent

Certification

WWCC - WWC2656467E

Willing to obtain a First Aids Certificate

Timeline

Before and After School Care Assistant

Out of School Hours Care
04.2024 - Current

Administrative Assistant

PAWS Studios
01.2023 - 01.2024

Character Performer

Australian Children Entertainment (ACE)
12.2022 - 01.2024

Family Assistant

N/A
01.2022 - Current

Customer Assistant

TenTops
11.2021 - Current

Dance Teacher's Assistant

PAWS Studios
02.2018 - 02.2019

Bachelor of Communications (Journalism) - Journalism, Writing And Publishing

University of Technology Sydney

Higher School Certificate Graduate -

Caroline Chisholm College

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Leilani Balewai