LEILANI De Menezes
leilane1704@gmail.com,VIC
Summary
Seasoned Housekeeper Supervisor with a proven track record at Family Business, enhancing guest satisfaction through exceptional cleanliness and organization. Expert in health and safety protocols and motivational leadership, significantly optimizing team productivity. Skilled in advanced cleaning and sanitation, adept at exceeding quality standards with strategic staff scheduling and resource management.
Overview
3
3
years of professional experience
Work History
Housekeeper Supervisor
Family Business
12.2021 - 01.2022
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
Cleaner
In Person
03.2019 - 12.2019
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Education
High School Diploma -
Greewich School
Greenwich, NSW03-2025
Bachelor of Administration - Human Resources Training
Estacio De Sa University
Fortaleza Ce Brazil12-2023
Skills
- Health and safety
- Housekeeping
- Motivational skills
- Strong leadership
- Customer service
- Cleaning practices
Languages
English
Limited Working
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Housekeeper Supervisor
Family Business
12.2021 - 01.2022
Cleaner
In Person
03.2019 - 12.2019
High School Diploma -
Greewich School
Bachelor of Administration - Human Resources Training
Estacio De Sa University
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