Leilani Goss
Towdagi,Australia
Summary
Resourceful childcare worker with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Child Care Assistant
Bungalow Group Early Learning
03.2024 - Current
- Setting up and organising activities and play areas for children.
- Picking up and dropping kids at school.
- Providing emotional and physical support.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
Part-time Babysitter
Tan Rahim and Angela Bernardi
08.2022 - Current
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Transported children to and from activities using personal or family vehicle.
Retail Sales Associate (Christmas Casual)
H&M Group
10.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
Woolworths
09.2022 - 04.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Crew Member
Hungry Jacks
02.2022 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Casual Nanny
Jennifer O'ehely
01.2019 - 08.2021
- Provided care for a young child, ensuring safety, preparing meals, and engaging in play activities.
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
- Administered basic first-aid and medication in emergency situations.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
Education
St Marys Star of The Sea College
Wollongong, NSW11.2023
St Peters College
Johannesburg, South Africa01.2019
Reddam House College
Johannesburg, South Africa01.2013
Shepherd Lutheran College
Noosaville, Australia01.2012
Skills
- Monitored children's play activities to ensure safety of the children
- Read stories, taught songs and took part in educational games with the kids
- Observed behaviour of children and reported any issues to supervisor or parents
- Encouraged creativity through art projects, music, dramatic play and other activities
- Ensured compliance with state regulations concerning health and safety standards
- Organized and implemented activities that developed children's physical, emotional and social growth
- Snack preparation
- Emotionally supportive
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
- Organized displays to attract customers and promote sales
- Processed returned merchandise according to company policies
- Assisted customers with finding the right product for their needs
- Operated cash register or POS system to receive payment by cash and credit card
- First Aid Certificate
- Currently working towards my Certificate III in childcare
- Working with Children Certificate
- Good listening skills
- Adaptability
- Good telephone etiquette
- Disciplined
- Hardworking
- Loyal
- Taking Orders
- Cash Handling
- POS Systems
- Product Scanning
- Honest and Dependable
Certification
- CPR and First Aid
- Working with children's check
- Currently working towards Certificate III in childcare
Personal Information
- Age: 18
- Date of Birth: 06/28/05
Note:
Can provide references if needed.
Timeline
Child Care Assistant
Bungalow Group Early Learning
03.2024 - Current
Retail Sales Associate (Christmas Casual)
H&M Group
10.2023 - 01.2024
Cashier
Woolworths
09.2022 - 04.2023
Part-time Babysitter
Tan Rahim and Angela Bernardi
08.2022 - Current
Crew Member
Hungry Jacks
02.2022 - 08.2022
Casual Nanny
Jennifer O'ehely
01.2019 - 08.2021
St Peters College
Reddam House College
Shepherd Lutheran College
- CPR and First Aid
- Working with children's check
- Currently working towards Certificate III in childcare
St Marys Star of The Sea College
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