Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leilani Zakostelsky

Busselton,WA

Summary

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Roller Operator

Muntulgura Guruma
10.2024 - 09.2025
  • Collaborated with team members to execute project plans effectively and efficiently
  • Assisted in maintaining clean work areas, promoting safety compliance at job sites
  • Adapted quickly to changing work conditions and project requirements
  • Operated roller equipment to ensure smooth surface finishes on various projects

Food Preparation Worker

Zambreos
11.2023 - 03.2024
  • Prepared ingredients by chopping, slicing, and measuring for various menu items.
  • Operated kitchen equipment efficiently, ensuring adherence to safety protocols.
  • Collaborated with team members to streamline food preparation processes and improve efficiency.
  • Adapted quickly to changing menu items and special requests from customers or management.

Waitress

La Capannina
01.2023 - 08.2023
  • Developed strong relationships with regular customers, enhancing their overall dining experience.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Waitress, Bartender

Toms Italian
12.2021 - 02.2022
  • Assisted in maintaining cleanliness and organization of dining area and service stations.
  • Provided exceptional customer service by promptly taking orders and addressing inquiries.
  • Mixed and served beverages in high-volume settings, ensuring customer satisfaction.
  • Handled cash transactions accurately, ensuring financial accountability at the bar.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

Bachelor of Science - Naturopathy

Endeavour College of Natural Health
01-2028

High School Diploma -

Sacred Heart College
Sorrento, WA
11-2021

Certificate IV in Business
Fremantle, WA
11-2021

Certificate II Health Services

DNA Kingston
Belmont, WA
11-2020

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance

  • Outgoing personality
  • Team collaboration
  • Computer and POS system literacy
  • Cash handling

Certification


  • First AID
  • RSA
  • police clearance
  • white card
  • Heavy Ridged license
  • Working with Children Check

Timeline

Roller Operator

Muntulgura Guruma
10.2024 - 09.2025

Food Preparation Worker

Zambreos
11.2023 - 03.2024

Waitress

La Capannina
01.2023 - 08.2023

Waitress, Bartender

Toms Italian
12.2021 - 02.2022

Bachelor of Science - Naturopathy

Endeavour College of Natural Health

High School Diploma -

Sacred Heart College

Certificate IV in Business

Certificate II Health Services

DNA Kingston
Leilani Zakostelsky