Summary
Overview
Work History
Education
Skills
Certification
Secondary Email
References
Timeline
Generic

Leili Abadi

Kings Langley,New South Wales

Summary

Dedicated Project Officer successful at cultivating strong relationships and building quality-minded teams. Consistent record of completing projects according to schedule and earning high client satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

PROJECT OFFICER

TELCO AUTHORITY DCS NSW
07.2022 - Current
  • Collaborating with project managers and stakeholders to develop project plans, facilitating communication and collaboration among project team members, maintaining project documentation, collecting and managing project-related data, preparing progress reports and status updates, identifying potential risks and challenges, coordinating resource allocation.

ASSISTANT PROJECT OFFICER

TELCO AUTHORITY DCS NSW
05.2021 - 07.2022
  • Supported project leads in delivering organizational and business projects, conducted investment portfolio analysis, maintained customer and stakeholder relationships, provided project and operational support, assisted in completing tasks and implementing project plans, updated and collated project-related documentation.

DIGITAL CUSTOMER REPRESENTATIVE

SERVICE NSW
06.2020 - 05.2021
  • Responded to customers through various channels, triaged and identified out of scope enquiries, recorded and maintained accurate information, undertook administrative work to support service delivery.

FITNESS COACH, CUSTOMER SERVICE REPRESENTATIVE

VISION PERSONAL TRAINING, JETTS AND TRUE FITNESS
01.2014 - 12.2019
  • Recruited, supervised, and mentored teams, coached individuals and groups, built client relationships, designed exercise and nutrition programs.

BIOMEDICAL/ELECTRICAL ENGINEER

PANTAI HOSPITAL
06.2017 - 01.2018
  • Designed and implemented electrical equipment and systems, operated technical applications, generated progress reports, inspected and repaired equipment and systems.

SERVICE AND APPLICATION ENGINEER

PANTAI HOSPITAL
01.2015 - 06.2017
  • Installed, tested, and maintained medical devices, guided and assisted healthcare professionals, coordinated with customers and biomedical teams, maintained technical library and service manuals, supported compliance processes.

Education

Bachelor of Engineering - Biomedical Engineering

University of Malaysia
01.2017

Skills

  • Stakeholder Relations
  • Timelines and Milestones
  • Project Support
  • Strategy Implementation
  • Document Management
  • Project Maintenance
  • Schedule Management
  • Project Records
  • Team Meetings
  • Status Updates
  • Critical Thinking Skills
  • Risk Assessment
  • Document Coordination
  • Agile Projects

Certification

  • Australian Institute of Management AIM, Certified in Agile Fundamentals, 2022
  • Australian Institute of Management AIM, Certified in Introduction to Agile, 2021
  • Australian Institute of Management AIM, Certified in Project Management Essential, 2021
  • Emory University, Finance for Non-Financial Managers, 2018
  • University of Washington, Machine Learning and Basic Data Analysis Using Python, 2019

Secondary Email

LEILI.LEILIABADI@CUSTOMERSERVICE.NSW.GOV.AU

References

Available upon request

Timeline

PROJECT OFFICER

TELCO AUTHORITY DCS NSW
07.2022 - Current

ASSISTANT PROJECT OFFICER

TELCO AUTHORITY DCS NSW
05.2021 - 07.2022

DIGITAL CUSTOMER REPRESENTATIVE

SERVICE NSW
06.2020 - 05.2021

BIOMEDICAL/ELECTRICAL ENGINEER

PANTAI HOSPITAL
06.2017 - 01.2018

SERVICE AND APPLICATION ENGINEER

PANTAI HOSPITAL
01.2015 - 06.2017

FITNESS COACH, CUSTOMER SERVICE REPRESENTATIVE

VISION PERSONAL TRAINING, JETTS AND TRUE FITNESS
01.2014 - 12.2019

Bachelor of Engineering - Biomedical Engineering

University of Malaysia

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