LEISA GRIXTI
Hoppers Crossing,VIC
Summary
Dedicated professional with strong work ethic Strive to excel as a top-performing employee Passionate about delivering high-quality work Relevant work experience and Certified Enducation Demonstrated exceptional problem-solving skills. Aged Care and Disability experience. Work under pressure multi-tasking. 22 years Medical experience Triaged Emergency Dept
Overview
21
21
years of professional experience
6
6
Certification
Work History
Home care worker
01.2021 - 01.2023
- My duties were manual handling hoist mobility use, wound care, personal hygiene, bathing and toilet assistance, home cleaning, preparation of meals and cooking, taking the client shopping and medical appointments, gardening when required. I was self-employed and worked for two clients, one had stage 4 terminal cancer the other client was in a wheelchair who had muscular Dystrophy.
Cabinet installation/Owner
D & L Installation
01.2016 - 01.2023
- Responsibilities: As the owner I oversaw and managed all aspects of the business, including Managing and training, Coordinating, and scheduling installations, maintaining high-quality standards, Managing finances and business operations.
- Skills and Qualifications: Strong business management and leadership skills, Excellent communication, and customer service skills, Strong problem-solving and trouble shooting skills
Drug and Alcohol Collector
Work Options
01.2024 - Current
- As a drug tester my role is to collect and test biological samples for the presence of drugs or alcohol, ensuring accurate and reliable results. Responsibilities: collecting urine, saliva, from clients, conducting on-site drug testing using various testing devices. Recording and reporting test results accurately and confidentially. Maintaining chain of custody and adhering to strict protocols. Compliance with industry regulations. Skills and Qualifications: strong attention to detail and ability to follow protocols, Excellent communication and resolution skills, Ability to work with precision and accuracy.
Medical Industry
Department of Health
Melbourne, VIC
01.2005 - 01.2026
- Medical Industry Experience 2005 to 2025
- Cabinet installations self-employed 2016 to 2023
- Certificate 3 Pathology Collection 2024
- Studying Diploma of Nursing 2025
- Hi, I'm looking to secure a long-term position utilizing my exceptional social communication, management, and organizational skills.
- I am a results-driven professional with excellent social communication, management and problem-solving skills. Proven track record of reliability, flexibility and adaptability.
- Completed cert 3 in pathology specimens’ collector and did my practical training with the team at the Monash Health Hospital Clayton Pathology in September 2024. Disability and Aged Care support worker
- I have over 4 years of Drug and Alcohol Collector work experience. I have been an Administration Manager of Medical Practice; Managed administrative tasks and accounting. Including records management, staff interviewing and employment skills. Supervising staff and ensuring compliance with policies and regulations procedures. Excellent patient care and communication services practices. Domestic Care Worker self-employed.
- Medical Assistant: Assisted with minor procedures and treatments, sterilizing of surgical instruments and procedures, Surgical pre and post operation patient procedures. Cosmetic surgery consultations.
- Pre-employment medical procedures, Spirometry, ECG, Audio and Vision testing, Urinalysis. Data Entry of medical results and patient bookings management. Emergency Department Experience in private hospital.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Drug Tester/Specimen Collector
Drug Detection Agency
01.2019 - 01.2020
- As a drug tester my role is to collect and test biological samples for the presence of drugs or alcohol, ensuring accurate and reliable results. Responsibilities: collecting urine, saliva, from clients, conducting on-site drug testing using various testing devices. Recording and reporting test results accurately and confidentially. Maintaining chain of custody and adhering to strict protocols. Compliance with industry regulations. Skills and Qualifications: strong attention to detail and ability to follow protocols, Excellent communication and resolution skills, Ability to work with precision and accuracy.
Office Manager
SolarDerm Skin Cancer Clinic
01.2011 - 01.2013
- Responsibilities: Office Management duties, Rosters, Stock Control/Orders, Bookkeeping, Monthly Reports, Medicare Bulk billing, Private Payments, Pracsoft/MyMed Director software, Banking, Referral Letters, sterilizing of medical instrument equipment, Infection Control, Staff hiring and performance reviews. Skills and Qualifications: Strong leadership and management abilities, Excellent communication and interpersonal skills, Experience of medical software and technology, Specimen collection and procedures, Infection control policies and procedures, Strong organizational and administration skills, Ability to work in a busy and fast paced environment, strong medical terminology
Medical Administration A03 Level 4
The Brisbane North Private Emergency Department Prince Charles Heart Hospital
01.2010 - 01.2011
- Responsibilities: Medical Administration A03 Level 4, Patient Management, Respond to Emergency Calls and Codes, Admissions paperwork, and paperwork, Medtec Software, Creating Referral reports, Cleaning, and Infection control procedures. Data Entry, Create Patient Files. Skills and Qualifications: communicate with emergency staff and services, manage crises and emergencies in calm manor, Strong medical terminology, collaborate with external agencies such as law enforcement and emergency medical services and Medical Clinics, ensure continuity of patient care during emergencies and communicate with their families, provide support to staff, Multitasking and ability to work in a fast paced environment, patient confidentiality
Lead Practice Administrator and Cosmetic Consultant
The Cosmetic Surgery and Skin Cancer Centre
01.2010 - 01.2005
- Responsibilities: Administration Duties, Cosmetic Consultant, Pre-Surgery Consultation and information, Patient bookings and post op calls, Skin Therapy Treatments and Peels, Skin Treatment product Advisor and Sales, Assist with Minor Procedures, Medical Assisting Training, Sterilization of Medical Equipment, Infection control and contamination procedures, Work Cover, Veterans Affairs paperwork, Pracsoft and Medical Director Software, Private billing, Stock control and Ordering, Accreditations policies and procedures.
Pre-employment Medicals
Jobfit Health
Maroochydore, QLD
01.2016 - 2019
- Responsibilities: Maintain accurate records and medical reports, Data entry, Administration, Patient Management, Spirometry testing, ECG Testing, Audio Testing, Urinalysis Testing, Specimen collection prepare specimens for transportation. Skills and Qualifications: Strong attention to detail and analytical skills, Excellent communication skills with patients and Healthcare professionals, Ability to maintain confidentiality and discretion, Collection of Specimens, and processing for transportation, follow strict safety and infection control protocols
Education
Diploma of Nursing - ENDORSED ENROLLED NURSE
IHNA
Melbourne, VICNDIS worker screening - undefined
01.2025
Cert 3 pathology collection - undefined
IHNA Institute of Health Nursing Australia
01.2024
Advanced First Aid and CPR - undefined
01.2024
Cert HLTPAT005 - Collect Specimens For Drugs of Abuse
PARASOL
Melbourne, VIC10.2019
WHS001 Work Health and Safety - undefined
01.2019
Skills
Multitasking and working well under pressure
- Drug testing procedures
- Biological sample collection
- Chain of custody maintenance
- Regulatory compliance
- Attention to detail
- Patient confidentiality
- Medical terminology
- Infection control procedures
- Time management
- Communication skills
- Conflict resolution strategies
- Administrative management
- Team collaboration
- Data entry accuracy
- Record keeping practices
- Quality assurance measures
- Customer service excellence
- Problem-solving techniques
- Equipment sterilization
- Emergency response coordination
- Safety procedures
- Assertiveness
- Issue investigation
- Performance improvements
- FLUENT IN [LANGUAGE]
- Proficiency in [software]
- Payment schedules
- Collections processing
- Staff development
- Credit adjustments
- Debt management
- Multitasking and working well under pressure
- Persuasion techniques
- Legal compliance
- Waste removal
- Account management
- Collections regulatory guidelines
- Performance improvement techniques
- Billing and collections best practices
- Decision-making
- Risk management
- New hire training
- Records management
- Records maintenance
- Relationship building
- Supply ordering
- Sales experience
- Conflict resolution techniques
- Team oversight
- Outbound calling
- Active listening
- Teamwork orientation
- Professionalism and ethics
- Data entry efficiency
- Empathy and tactfulness
- Accounts receivable specialist
Dedicated Team Player and Leader with can do attitude
Meticulous Record Keeping
Empathetic and Caring approach
Excellent Social Communication skills
Time Management
Customer Service
Conflict Resolution
Drug testing procedures
Specimen collection
Chain of custody
Compliance regulations
Attention to detail
Medical terminology
Patient management
Data entry accuracy
Infection control protocols
Communication skills
Record keeping
Administrative management
Quality assurance practices
Health and safety standards
Staff supervision
Problem resolution techniques
Technical report writing
Equipment sterilization procedures
Customer service skills
Time management
Safety procedures
Customer research
Assertiveness
Call center experience
Issue investigation
Performance improvements
FLUENT IN LANGUAGE
Heavy lifting
Proficiency in software
Collections processing
Debt management
Legal compliance
Financial reporting
Staff development
Account management
Payment acceptance
Billing and collections best practices
Performance improvement techniques
Goal orientation
Persuasion strategies
Decision-making
Risk management
New hire training
Records management
Records maintenance
Sales experience
Supply ordering
Relationship building
Collections
System maintenance
Account reconciliation
Outbound calling
Conflict resolution techniques
Team oversight
Financial management
Active listening
Teamwork orientation
Professionalism and ethics
Account review
Drug testing protocols
Sample collection techniques
Chain of custody management
Compliance with regulations
Medical administration
Patient management systems
Infection control procedures
Excellent communication skills
Problem resolution strategies
Record keeping standards
Staff supervision and training
Medical terminology expertise
Emergency response coordination
Time management skills
Customer service excellence
Financial recordkeeping practices
Payment schedules
Script usage
Collections process improvement
Strong negotiation skills
Goal-oriented mindset
My skills and Qualifications
Effective communication and patient service skills, knowledge of cosmetic surgery procedures and terminology, Experience in electronic medical records, strong organizational and administration skills, perform skin therapy treatments and knowledge of skin treatment products for skin conditions, Ability to work with precision and attention to detail, Strong teamwork and collaboration skills, Ability to work with diverse people.
Certification
Certificate 3 in Pathology Collector
Drug and Alcohol Collector
Endorsed Enrolled Nurse
Work Health and Safety
White Card
Hand Hygiene and Infection Control
NDIS
Administer and Monitor Medicine and IV Therapy
Advanced First Aide
Cardioculponary and Resuscitation
Basic Emergency Life Support
Principles of Wound Management
Languages
English
Native or Bilingual
Timeline
Drug and Alcohol Collector
Work Options
01.2024 - Current
Home care worker
01.2021 - 01.2023
Drug Tester/Specimen Collector
Drug Detection Agency
01.2019 - 01.2020
Cabinet installation/Owner
D & L Installation
01.2016 - 01.2023
Pre-employment Medicals
Jobfit Health
01.2016 - 2019
Office Manager
SolarDerm Skin Cancer Clinic
01.2011 - 01.2013
Medical Administration A03 Level 4
The Brisbane North Private Emergency Department Prince Charles Heart Hospital
01.2010 - 01.2011
Lead Practice Administrator and Cosmetic Consultant
The Cosmetic Surgery and Skin Cancer Centre
01.2010 - 01.2005
Medical Industry
Department of Health
01.2005 - 01.2026
NDIS worker screening - undefined
Cert 3 pathology collection - undefined
IHNA Institute of Health Nursing Australia
Advanced First Aid and CPR - undefined
WHS001 Work Health and Safety - undefined
Diploma of Nursing - ENDORSED ENROLLED NURSE
IHNA
Cert HLTPAT005 - Collect Specimens For Drugs of Abuse
PARASOL