Leisa Lane

Accounts Receivable

• Prepared and emailed invoices to customers, processed payments, and documented account updates.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
• Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.

Purchasing Officer

• Established and managed supplier and vendor relationships.
• Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
• Resolved discrepancies between purchase orders and invoices promptly, maintaining a high level of accuracy in financial records.

Bank Reconciliation

• Ensured timely completion of monthly bank reconciliations, adhering to strict deadlines for financial reporting purposes.
• Increased efficiency in handling high transaction volumes by utilising advanced spreadsheet functions and automation tools.
• Achieved higher accuracy in bank reconciliations through meticulous attention to detail and thorough review processes.

Administration Coordinator

• Delivered exceptional customer service while managing incoming calls/email inquiries from both internal and external parties professionally and promptly.
• Collaborated with cross-functional teams to establish project timelines and execute tasks efficiently within deadlines.
• Monitored facility maintenance requests ensuring prompt response and completion by building management or designated contractors.
• Assisted in the development of departmental budgets by tracking expenditures and providing detailed reports to management.
• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organised.

• Managed complex international shipments, navigating customs requirements and ensuring compliance with regulations.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Increased accuracy in billing processes by regularly reviewing invoices and addressing discrepancies promptly.

• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.
• Scheduled appointments and managed calendars for staff members.
• Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing office operations.