Summary
Overview
Work History
Education
Skills
Projects
Hobbies and Interests
References
Certification
Languages
References
Timeline
Generic

Leisa Maree Ashton

Coomera,Australia

Summary

I am a very bright, bubbly, and dynamic manager who loves being part of a team and being part of shared success in sales management and team leadership. I enjoy project management challenges within the company, and thrive on being a leader and educator to bring about business success. I believe in my team's ability to consistently drive customer satisfaction and achieve sales targets. I am always striving to find ways to further support myself and my team in all learning opportunities, and I have a strong belief in staff development. I foster a collaborative environment that enhances performance and operational efficiency. I am a reliable manager, demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Committed to building productive working relationships. development. History of thriving in team-oriented environments. I am a hardworking and motivated professional with several years of experience working to develop teams in various forms of industry. I am a kind, spirited leader with good planning and organizational skills. Forward-thinking manager with comprehensive experience, and a very people-friendly focus. I have a huge passion for fashion styling, and I believe we express our gorgeous personalities each day through our lived life adventures. I love passing this passion on through our teams and the communities in which we live and work.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Manager

Sheike
Mt Gravatt, Australia
09.2024 - Current
  • Meet expected sales targets, and contribute to team daily goals.
  • Maximize sales within the team and the store.
  • Consistently achieve 'mega sales' and support colleagues in their sales.
  • Established processes to ensure efficient workflow throughout the organization.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted performance reviews for team members.
  • Provided leadership during times of organizational change or crisis situations.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Directed recruitment, hiring, and training of new staff members.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Proposed or approved modifications to project plans.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Clinical Nurse

Qld Health, QLD Government
Logan, Australia
01.2006 - 12.2024
  • Areas of experience in Adult, Paediatric, Community, Newborn and Women's Health, Orthopedics and Cardiac Care Unit and Neurology.
  • Developed teaching plans for patients regarding self-care management techniques for chronic illnesses or rehabilitation goals.
  • Administered medications, treatments, and therapies in accordance with physician orders.
  • Coordinated multidisciplinary team meetings to discuss patient progress and issues.
  • Identified potential risk factors associated with the diagnosis and treatment of patients.
  • Assessed patient conditions and monitored vital signs to determine appropriate care plans.
  • Analyzed laboratory results and implemented appropriate interventions accordingly.
  • Adhered to ethical standards of practice while providing compassionate care.
  • Responded quickly and effectively during medical emergencies and provided life saving measures as necessary.

Senior Sales and Customer Satisfaction

Harrods
, United Kingdom
01.2001 - 01.2002
  • Company Overview: Exclusive Private Team Experience.
  • Personal shopping, Event Team Planner and Home Consultation stylist.
  • Exclusive Private Team Experience.

Assistant Manager, and Sales Associate

Nine West Shoes Australia
Gold Coast, Australia
01.1999 - 01.2001
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Assistant Manager, Manager and Sales Associate

Esprit Australia
Gold Coast, Australia
01.1997 - 01.1999
  • Company Overview: Gold Coast Division
  • Gold Coast Division

Education

Bachelor of Nursing -

Griffith University
Gold Coast
01.2006

Endorsed Enrolled Nurse -

Gold Coast Tafe
Gold Coast
01.2006

Skills

  • Project management
  • Customer service
  • Sales management
  • Budget management
  • Marketing
  • Positive attitude
  • Lead generation
  • Staff development
  • Relationship building
  • Organizational skills
  • Time management
  • Data analysis
  • Team leadership
  • Employee training
  • Performance evaluation
  • Regulatory compliance
  • Conflict resolution

Projects

Ambassador for 21 Gifts, Not for profit organization providing support for families all over Australia who have babies, or children given a diagnosis of T21 and CP syndrome.

Hobbies and Interests

I love being outdoors and living my life to its fullest. I have a beautiful husband and 2 grown up children, 20 and 21 respectively. We love spending time at the beach and with our adoring Husky and beagle. I love new adventures and challenges as it brings me great personal growth and a rewarding life.

References

  • Erika Sheike 0426179741
  • Peta Sun Sheike 0421348977
  • Cheryl Collins, QLD Health, 042-546-8903
  • Tracy Smith, QLD Health, 0435181336
  • Rachelle Kaaariime, Rockwear manager, Brisbane, 0430190105
  • Kym Hangodi, 0411612772
  • Amy Ryan, 0459990002

Certification

  • Current Drivers license

Languages

English
Professional

References

References available upon request.

Timeline

Manager

Sheike
09.2024 - Current

Clinical Nurse

Qld Health, QLD Government
01.2006 - 12.2024

Senior Sales and Customer Satisfaction

Harrods
01.2001 - 01.2002

Assistant Manager, and Sales Associate

Nine West Shoes Australia
01.1999 - 01.2001

Assistant Manager, Manager and Sales Associate

Esprit Australia
01.1997 - 01.1999

Bachelor of Nursing -

Griffith University

Endorsed Enrolled Nurse -

Gold Coast Tafe

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Leisa Maree Ashton