Leisel Sliwinski
Langwarrin South,VIC
Summary
Experienced nurse dedicated to personal and professional growth, committed to providing compassionate care and support to colleagues and patients. Thrives in challenging environments and continuously seeks opportunities to learn and excel. Encourages personal growth and helps others in challenging circumstances. Possesses valuable experience in working with diverse populations from international employment in various industries over the past few years.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server, Front Desk Agent, Concierge
Digby Pines Golf Resort & Spa
04.2024 - 09.2024
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted guests with transportation arrangements, local recommendations, and other inquiries to enhance their stay experience.
- Resolved service-related problems and documented actions in system.
- Participated in regular staff meetings to share feedback from guests and suggest improvements for overall hotel operations.
- Contributed to a positive work environment within the concierge team through strong collaboration, open communication, and genuine support for one another.
- Enhanced guest satisfaction by promptly addressing inquiries, providing personalized recommendations for dining and entertainment options.
Banquet Server
The Rimrock Banff
09.2022 - 04.2024
- Providing service to guests, including plated meals, bar service and buffet assistance
- Responding to guests needs in an effective time frame and to a 4 diamond standard
- Setting up event spaces to the guests specificities, including conventions, regular meetings, weddings and tourist groups
- Working within a culturally and professionally diverse team, to create a welcoming space for guests
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
Registered Nurse
Ballarat Health Services
01.2021 - 08.2022
- Providing bedside care, including administering medications, assistance in ADLs, performing routine physical assessments and updating the patient and families on the profession of their hospital stay
- Prioritising tasks in need of importance and urgency, whilst making sure all patients needs are met
- Responding to deteriorating patients and escalating to the patients team of nurses, doctors and specialists
- Providing holistic care to patients, including medical, psychological and social supports, including referring patients to a team of multidisciplinary healthcare providers
- Liaising within the patients medical team to develop and plan of treatment both in and out of a clinical hospital setting
- Continuously developing my professional skills with in-service education and at-home education modules
- Providing significant emotional support and education to families of neonatal and paediatric patients
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Disability Support Worker
Care Solutions Australia
06.2019 - 08.2022
- Providing support to a mother with osteogenesis imperfecta, by assisting with activities of daily living, such as domestic assistance including cleaning, washing, food preparation and cooking
- Activities outside the house such as supermarket and retail shopping
- Caring for two young children, and assisting in activities such as swimming lessons
- Caring for pets, farm animals and property
Retail Assistant
Ghanda
01.2018 - 08.2021
- Handling customer queries patiently and efficiently while handling complaints
- Time management and task prioritisation, including maintaining the stores reputation and standard by cleaning upkeep, updating merchandisers and restocking
- Technical skills for operation point of systems, stock checking, packing online orders
- Leasing with customers and suppliers and communication within the team environment
Education
Bachelor of Nursing -
Australian Catholic University
Graduated: Nov 2020CPR & Frist Aid -
Red Cross Canada
01.2023
Breastfeeding Training Certificate -
Baby Friendly Hospital Initiative
12-2022
Victorian Certificate of Education -
Casey Grammar School
Cranbourne East, VIC01-2016
Skills
- Patient and family advocacy
- Compassion and empathy
- Documentation and charting
- Team coordination
- Infection control measures
- Medication and IV administration
COMPETENT IN
- Patient assessments
- Professional bedside manner
- Patient education and counseling
- Patient assessment
- Wound care
- Care plan development
References
- Mrs Rachel Walker, Paediatric Navigator at Hospital in the Home, E: rachel.walker@gh.org.au, Ph: 0407 097 160
- Mrs Bianca Klas, Associate Nursing Unit Manager, Special Care Nursery, Grampians Health, E: Bianca.klas@gmail.com, Ph: 0401 314 233
Community Service
- Australian Catholic University Ballarat Nursing Student Society, General Committee Member and Treasurer, 2018-2020, Managing club finances., Collaboratively develop fundraising strategies with fellow executive members, to aid in providing a supportive space for nursing students, such as professional development and networking events., Liase with general community members, executive members and fellow students in regards to upcoming events, drives, competitions and information sessions.
- Australian Catholic University, Peer Leader, 2018/2019, Volunteered to aid new students in transitioning to university life
- Disabled Surf Association Mornington Peninsula, Volunteer, 2017-2018, Assisting people of all ages living with disability, to participate in surfing., Supported and encouraged people to feel comfortable and safe in the water
- Frankston District Netball Association, C-Badged Netball Umpire, 2011-2016, Officiated netball games in accordance with game rules and regulations, to maintain standards of play, and ensure the safety of players., Effectively communicated to players, spectators, umpires and other officials to resolve conflicts and complaints
Certification
- Non- Practising AHPRA Nursing Registration
- Working with Children's Check (TBA - Awaiting renewal)
- National Police Check (TBA - Awaiting renewal)
- Continuing Professional Development 20 hours/ year
Timeline
Server, Front Desk Agent, Concierge
Digby Pines Golf Resort & Spa
04.2024 - 09.2024
Banquet Server
The Rimrock Banff
09.2022 - 04.2024
Registered Nurse
Ballarat Health Services
01.2021 - 08.2022
Disability Support Worker
Care Solutions Australia
06.2019 - 08.2022
Retail Assistant
Ghanda
01.2018 - 08.2021
Bachelor of Nursing -
Australian Catholic University
CPR & Frist Aid -
Red Cross Canada
Breastfeeding Training Certificate -
Baby Friendly Hospital Initiative
Victorian Certificate of Education -
Casey Grammar School
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