Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Lei Yee Mon

Melbourne,VIC

Summary

A sympathetic mental health advocate offers extreme compassion and extensive experience working with mental health interventions. Adept at performing risk assessment, crisis intervention, and psychoeducation. I am dedicated and energetic, have excellent listening skills, and establish therapeutic relationships with patients while helping with daily living. I am a highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health Advocate

University of Melbourne
Melbourne, VIC
01.2024 - Current
  • I advised clients on strategies for coping with stressors that could exacerbate their conditions.
  • Actively monitored client progress towards treatment goals.
  • I attended professional development workshops and conferences related to mental health advocacy practices.
  • Established strong relationships built upon trust, respect, empathy, and compassion when working with clients.

Chatime Australia

Chatime
Melbourne, VIC
02.2022 - 05.2024
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills.

Receptionist

Lygon Court Medical
Melbourne, VIC
01.2024 - 04.2024
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using a multi-line telephone system.
  • Updated and recorded customer or client information to maintain accounts.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.

Volunteer Lake Side Reading Singapore

United World College South East Asia
Singapore, Singaore
08.2019 - 05.2021
  • Planned and completed group projects, working smoothly with others.
  • Maintained a schedule of class assignments to meet deadlines.
  • Provided assistance with special projects to meet aggressive deadlines.
  • Followed school schedules and policies to promote safety and learning.

Student Volunteer

Red Cross - Americal University
Washington , Washington D.C.
06.2019 - 08.2019
SingaoreLygonChatimeChatime
  • Conducted educational seminars on first aid techniques and CPR certification classes.
  • Compiled data related to donations and volunteer hours for reporting purposes.
  • Developed community outreach programmes to promote Red Cross services.

Car Tyre Sales Assistant

HeinWaiYan Company Limited
Yangon, Myanmar
06.2017 - 07.2019
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, product, and service information.
  • Met with customers to offer assistance with selecting merchandise, finding accessories, and completing purchases.

Student Intern - Registered Nurse Assistant

Yankin Children Hospital
Yangon, Myanmar
06.2018 - 08.2018
  • Performed clerical duties such as filing medical records or completing insurance forms.
  • Assisted with procedures such as wound care and catheter insertions.
  • Ensured a safe environment for all patients by following safety protocols and standards of practice.

Student Volunteer Myanmar Children Health Project

International School of Yangon
Myanmar , Yangon
08.2017 - 05.2018
  • Understood and followed oral and written directions.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Bachelor of Science - Physiology

University of Melbourne
Melbourne, VIC
07-2025

Associate of Science - Science

Foundation Studies - Trinity College Melbourne
Melbourne, Victoria
05-2022

High School Diploma -

United World College South East Asia Dover
Singapore, Singapore
05-2021

Skills

  • Mental Health Assessment
  • Charting and clinical documentation
  • Knowledge of medical terminology
  • Bilingual in Burmese and English
  • Reliable team worker
  • Customer Service and Engagement

Affiliations

  • Model United Nations
  • Charity Volunteer
  • Community Service
  • World Scholars Cup
  • SEASAC Sports
  • Honor Band

Accomplishments

  • Global Citizen Award (May 2019) - Associated with International School of Yangon
  • Language Proficiency Award (May 2019) - Associated with International School of Yangon
  • World Scholars Cup: Collaborative Writing (2017)
  • World Scholars Cup: History Award (2017)
  • World Scholars Cup: Special Area Award (2017)
  • World Scholars Cup: Team Debate Award (2017)
  • Model United Nations: Most Improved Delegate (2020)

Certification

  • Mental Health First Aid Australia

Languages

English
Native/ Bilingual
Burmese
Native/ Bilingual
Chinese (Mandarin)
Limited

References

References available upon request.

Timeline

Mental Health Advocate

University of Melbourne
01.2024 - Current

Receptionist

Lygon Court Medical
01.2024 - 04.2024

Chatime Australia

Chatime
02.2022 - 05.2024

Volunteer Lake Side Reading Singapore

United World College South East Asia
08.2019 - 05.2021

Student Volunteer

Red Cross - Americal University
06.2019 - 08.2019

Student Intern - Registered Nurse Assistant

Yankin Children Hospital
06.2018 - 08.2018

Student Volunteer Myanmar Children Health Project

International School of Yangon
08.2017 - 05.2018

Car Tyre Sales Assistant

HeinWaiYan Company Limited
06.2017 - 07.2019

Bachelor of Science - Physiology

University of Melbourne

Associate of Science - Science

Foundation Studies - Trinity College Melbourne

High School Diploma -

United World College South East Asia Dover
Lei Yee Mon