Leizl May-os
Brisbane,Queensland
Summary
Self-motivated, dedicated, well-organized and a keen observer. Has the ability to remain calm and professional during times of critical need. Is capable of working under pressure and can do multitasking. Determined and enthusiastic person who is always willing to learn and be trained to accomplish quality performance. Highly skilled in customer service with eye for identifying and correcting errors. A versatile customer service cashier with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in customer relations with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Accounting Staff
Travelite Hotel- Legarda, Newtown Plaza Hotel Corp
Legarda, Baguio City
06.2022 - 08.2022
- Assigned on checking quantity and quality of goods delivered by suppliers.
- Used accounting software to prepare weekly and monthly financial reports
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Investigated daily variances and corrected errors to resolve discrepancies
- Reviewed figures, postings and documents for correct entry, completeness and accuracy
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements
- Reconciled company accounts for credit cards, employee expenses and commissions
- Maintained clean and organized files by keeping accounts payable records up-to-date
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Maintained accurate and complete documentation to facilitate accounting and filing functions
- Communicated with suppliers to reconcile invoice payments
- Monitored status of accounts receivable and payable to facilitate prompt processing
- Completed financial reports, providing insight into performance, operations and cash flow
- Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered
- Transferred data and documents to facilitate system migration and software updates
- Reported financial data and updated financial records in ledgers and journals
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements
Assistant Manager
Paper Cart Marketing Incorporated, Guisad
Baguio City, Philippines
01.2021 - 02.2022
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Exceeded sales goals and accomplished business objectives by inspiring staff.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Created organized systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Store Clerk & Cashier
Paper Cart Marketing Incorporated, La
Trinidad, Benguet, Philippines
03.2018 - 12.2021
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed inventory control, such as counting and stocking merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items and join reward programs.
- Creating reports on collected daily sales and monthly official receipts
- Negotiating with warehouse on fast/quickly needed products or highly demanded products.
- Checked packages and merchandise for damage and notified vendors.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Consistently lifted materials weighing as much as 55 pounds.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
- Managed pricing issues, removal of damaged products and placing special orders for customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Education
Bachelor of Science And Home - Economics
Benguet State University
La Trinidad, Benguet, Philippines07.2017
Skills
- Critical Thinking and Analysis
- Flexible
- Teamwork Skills
- Responsible
- Self Motivated
- Problem Solving Skills
- Verbal and Written Communication
- Account Auditing
- Month-End Reports
- Collections and Invoice Processing
- Inventory Assessments
- Attention to Detail
Certification
Philippine National Certificate II- Baking and Pastries
Philippine National Certificate II- Beauty Care and Nail Care
Additional Information
- CHARACTER REFERENCES: , AVAILABLE UPON REQUEST.
Timeline
Accounting Staff
Travelite Hotel- Legarda, Newtown Plaza Hotel Corp
06.2022 - 08.2022
Assistant Manager
Paper Cart Marketing Incorporated, Guisad
01.2021 - 02.2022
Store Clerk & Cashier
Paper Cart Marketing Incorporated, La
03.2018 - 12.2021
Bachelor of Science And Home - Economics
Benguet State University
Philippine National Certificate II- Baking and Pastries
Philippine National Certificate II- Beauty Care and Nail Care
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