Lelisa Hhunde
Melbourne
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably at CEVA Logistics Inc. Excelled in forklift operation and order picking, enhancing efficiency by 30%. Demonstrated exceptional teamwork and problem-solving abilities, leading to high client satisfaction and process improvements. Skilled in shipping, receiving, and maintaining strong client relationships.
Logistics professional with hands-on experience in forklift operation, emphasizing precision and safety. Known for teamwork and reliability, adapting to shifting priorities. Skilled in inventory management and operating heavy machinery, bringing dependable and results-focused approach.
Overview
11
11
years of professional experience
Work History
Forklift Operator
CEVA Logistics Inc.
01.2024 - 11.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Ensured timely delivery of products by accurately picking orders from storage areas.
Laboure/Production Machine Operator
Foamex
07.2023 - 09.2023
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Laborer
Cornerstone HR
06.2022 - 10.2022
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Support Worker
New Day Support Service
06.2022 - 09.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Laborer
Inspired Staffing
01.2021 - 04.2022
- Improved worksite efficiency by maintaining clean and organized work areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Performed general housekeeping and cleaning tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
Self Employed Service
Jims Car Detailing
06.2020 - 11.2021
- Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
- Collaborated with team members to achieve daily goals, fostering a positive workplace atmosphere.
- Streamlined deli operations for increased efficiency through proper food preparation and storage techniques.
- Minimized wait times for customers by efficiently processing transactions using point-of-sale systems.
- Assisted customers in making informed decisions by offering accurate information about ingredients, allergens, and nutritional content.
- Strengthened relationships with vendors, negotiating prices for better cost control and improved profit margins.
- Optimized workflow processes through continuous communication with coworkers, leading to reduced downtime during shifts.
Shopfitter
Milss Group
01.2020 - 08.2021
- Streamlined the installation process by effectively coordinating with other tradespeople, such as electricians and plumbers.
- Collaborated with clients to create tailored shopfitting designs, resulting in high client satisfaction.
- Provided exceptional service to clients, addressing concerns promptly and professionally while maintaining strong relationships.
- Exceeded client expectations through meticulous attention to detail in all aspects of shopfitting work completed.
- Enhanced overall project outcomes by providing constructive feedback during team meetings and collaborating closely with colleagues.
- Ensured timely completion of projects by consistently meeting deadlines and staying on budget.
- Improved customer experiences by constructing visually appealing display units.
- Developed strong communication skills while liaising with clients, suppliers, and team members to ensure project success.
Sales Representative
Salmat
05.2014 - 09.2014
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Car Sales Associate
Exfleet Cars
02.2014 - 05.2014
- Participated in community outreach events as a representative of the dealership to foster positive relationships within the local area.
- Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Coordinated trade-in appraisals accurately assessing vehicle value while balancing customer expectations.
Education
No Degree - Junior High Education
Maribrynong Secondary College
Maribyrnong, VIC01-2013
Skills
- Forklift operation
- Loading and unloading
- Warehouse operations
- Order picking
- Shipping and receiving
Timeline
Forklift Operator
CEVA Logistics Inc.
01.2024 - 11.2024
Laboure/Production Machine Operator
Foamex
07.2023 - 09.2023
Laborer
Cornerstone HR
06.2022 - 10.2022
Support Worker
New Day Support Service
06.2022 - 09.2022
Laborer
Inspired Staffing
01.2021 - 04.2022
Self Employed Service
Jims Car Detailing
06.2020 - 11.2021
Shopfitter
Milss Group
01.2020 - 08.2021
Sales Representative
Salmat
05.2014 - 09.2014
Car Sales Associate
Exfleet Cars
02.2014 - 05.2014
No Degree - Junior High Education
Maribrynong Secondary College
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