Le Minh Tam Nguyen
Deer Park,Victoria
Summary
- Reliable Warehouse Worker offering 6+ years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging.
- Dedicated to accurate record-keeping, work site safety and timely issue resolution.
- Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy.
- Excellent ability to handle diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk.
- Bringing years of related experience and dedication to meet production and quality goals.
- Hardworking Worker with history of success working in warehouse and similar environments.
- Safely and skillfully operates transportation vehicles and other warehouse equipment.
- Delivers thorough inventory control and accurate documentation.
- Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency.
- Energetic individual equipped to work hard in fast-paced, constantly changing environments.
- General worker with experience performing variety of technical tasks relative to assigned areas of responsibility. Maintains cleanliness of work area, counting materials, merchandise and supplies in stock.
- Experienced in training new employees on responsibilities and company work ethics.
- Background in general maintenance, light construction, repair and custodial work.
- Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
- Industrious Forklift Operator trained in all aspects of shipment inspections and transportation. Versed in using scanners and warehouse management systems (WMS) to promote safe and on-time shipment and delivery. Strong and robust individual comfortable lifting up to 25KG and operating all job-related equipment such as shrink wrap machines. Dependable warehouse professional trained in forklift, hand truck and crane use. Over 5 years of experience moving inventory in logistics environments. Outstanding safety record.
- Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
- Vigilant Forklift Operator familiar with operations and maintenance. Skilled at efficiently moving materials across areas to help teams meet demanding objectives.
Overview
7
7
years of professional experience
Work History
Forklift Operator
CLAYTONS KITCHEN
Truganina, VIC
02.2023 - Current
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Transported goods between warehouse locations according to shipment and storage needs.
- Manoeuvred forklift safely in congested and confined areas.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Removed orders from storage, wrapped and staged for shipments.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Packed items into appropriate containers for shipment.
- Unloaded trucks and rail cars and moved materials to staging area.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Boosted team performance by moving materials with forklifts, cranes, and other equipment.
- Communicated with floor managers to determine merchandise placement.
- Checked items against documentation for accuracy.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Manoeuvred forklift safely in congested and confined areas.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Completed cycle counts and monthly inventory.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Manoeuvred forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Shop Manager
BONBONS BAKEHOUSE
Kareela, NSW
02.2021 - 02.2022
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Managed inventory control, cash control, and store opening and closing procedures.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Created employee schedules to align coverage with forecasted demands.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Developed new promotional campaigns to attract new customers.
- Monitored and analyzed sales reports to identify opportunities for growth.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reported issues to higher management with great detail.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Raised property accuracy and accountability by creating new automated tracking method.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Warehouse Worker
BAKED PROVISION
02.2020 - 08.2020
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness
- Loaded, unloaded and moved material to and from storage and production areas
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Checked packages and merchandise for damage and quickly notified vendors to request replacements
- Wrapped pallets in shrink wrap prior to loading
- Used forklifts and pallet jacks to relocate products
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
- Identified inadequate materials and faulty equipment and brought to supervisors' attention
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Manually transported warehouse materials weighing up to 25kg and maintained stamina while standing, sitting, bending and walking for extended periods of time
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles
- Effectively operated pallet jacks and forklift to receive and transport items from various warehouse locations
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Delivery Driver
WOOLWORTH ONLINE
01.2019 - 03.2020
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Completed rush deliveries on tight timetables to satisfy customer needs
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments
- Recorded each delivery using proper paperwork before leaving warehouse
- Fostered positive working relationships with customers by responding to questions and concerns
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty
- Completed on-time deliveries by choosing best and most efficient routes
- Accurately recorded delivery, payment and route information using SWIFT App
- Loaded truck and properly secured items to prevent damage
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules
- Kept detailed records of sales, payments and completed or in-progress deliveries
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Boosted revenues by upselling and cross-selling products to new and established customers
- Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
- Kept warehouse and associated outside areas neat and clean at all times
- Followed all company policies and procedures during shift
- Safely operated heavy lifting equipment such as fork trucks and cranes
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Storeman
DELIZIE DA FORNO
04.2017 - 12.2019
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
- Tracked production and quality control systems to proactively identify deficiencies
- Maintained productivity and accuracy while continuously lifting and unpacking over 25KG of packages
- Stocked merchandise each week, clearly labeling items, arranging according to size or color and preparing attractive displays
- Managed timely and effective replacement of damaged or missing products
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
- Removed all debris and packaging from boxes and separated for recycling or disposal.
Education
No Degree - Mechanical
Tafe
No Degree - WHS
Tafe
No Degree - Food Safety Supervisor
Tafe
Skills
- Logistics
- Scheduling
- Shipping and Receiving
- Forklift Operation
- Cleaning
- Assembly and Production
- Order Picking and Processing
- Unloading Cargo
- Packaging
- Materials Handling and Transport
- Safety and compliance
- Stock management
- MS Office
- Relationship development
- RFID Tracking
- Materials Movement
- Materials Transport
- Inventory Staging
- Equipment Inspections
- Material Handling
- Pallet Jack Operation
- Inventory Control
- Hazardous Materials Handling
- Safety Awareness
- Warehouse Operations
- Quality Control Standards
- Equipment Operations
- Loading and Unloading
- Warehouse Organization
- Loading Dock Procedures
- Equipment Maintenance
- Process Management
- Materials Handling
- Documentation
Timeline
Forklift Operator
CLAYTONS KITCHEN
02.2023 - Current
Shop Manager
BONBONS BAKEHOUSE
02.2021 - 02.2022
Warehouse Worker
BAKED PROVISION
02.2020 - 08.2020
Delivery Driver
WOOLWORTH ONLINE
01.2019 - 03.2020
Storeman
DELIZIE DA FORNO
04.2017 - 12.2019
No Degree - Mechanical
Tafe
No Degree - WHS
Tafe
No Degree - Food Safety Supervisor
Tafe