Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations.
Proven people leader motivates and optimizes staff performance and productivity. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced Food Retail settings.
Overview
39
39
years of professional experience
Work History
Managing Director
Retail Insights Advice
09.2023 - Current
Food Retail Industry Expert Consultant.
35+ Years experience in the Australian Food Retail Landscape, working in various Senior Management Roles at Woolworth's, Franklins, IGA Corporate & IGA Supermarkets (Independents)
General Manager
Aeroten PTY LTD ( Michaels/Fairley' SUPA Stores)
10.2003 - 07.2023
Initially was employed as the Group Operations Manager and later was promoted to General Manager of the Group in 2014.
Took over the role when the company had two Supermarket Sites and one Liquor outlet a support office and 160 employees.
Grew the Group to 5 Supermarket sites, one Liquor outlet and a new Support office and warehouse facility.
To add diversity to our Company portfolio we also acquired two Commercial office building sites and four Residential sites. This was done to add another form of Income stream to the business until such time they could be redeveloped into Supermarket sites.
While growing the business I recruited new senior roles into the Operations Team, such as, Group Liquor Operations Manager, Group Fresh Foods Operations Manager, Company OHS/Training and compliance Manager, Group Admin/Payroll Manager & finally a Group Finance Manager.
Assisted the owners in taking a small family business into a medium/large multi-site Supermarket Business with turn over of $100million+ in annual sales and an employee payroll in excess of 550 employees.
Managed lease negotiations with landlords and all new Utility Contract negotiations with our providers/suppliers.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Managed budget implementations, employee evaluations, and contract details.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Banner Manager IGA Victoria
Metcash (IGA VIC)
01.2001 - 10.2003
Maximized performance by monitoring daily activities and mentoring IGA Retailer members.
Onboarded new Retailers to the Group with training and new hire documentation.
Developed and maintained relationships with customers and suppliers through account development.
Provide a conduit between IGA Distribution and Retail Customers to ensure all objectives of both parties were achieved.
To ensure we maintained the integrity of the IGA Brand in accordance with IGA Distribution and IGA Retailer Board expectations/directions.
Area Manager
Franklins LTD
05.1998 - 07.2001
Responsibility of 17 Franklins Fresh and Big Fresh Supermarkets in Southern and Eastern Victoria.
Oversaw budget planning, strategy development, community outreach for the Area.
Developed sales strategy based on research of consumer buying trends and market conditions.
Brought in exceptional Store Manager candidates to boost team productivity and operational efficiency.
Conducted training sessions to educate Management Teams on best practices and procedures to increase profitability.
Managed inventory and reduced shrinkage through detailed monitoring of daily operations and stock.
Productivity Manager Victoria/South Australia
Franklins LTD
04.1996 - 05.1998
Implementation of the (MOS) Time and Motion Management operating system through out Victoria and South Australia.
Monitored and analyzed business performance (by Area by State) to identify areas of improvement and make necessary adjustments with Operations Teams and Reporting back to State Manager.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Communicated clearly with Area Mangers and Store Managers, keep everyone on same page and working toward established business goals and practices as it related to Labour Management.
Hold Productivity Training sessions with newly appointed Store Managers to ensure they are proficient in labour Management and Budgeting practices.
Store Manager Franklins Big Fresh Broadmeows
Franklins LTD
04.1995 - 04.1996
Opening Store Manager Franklins Big Fresh Broadmeadows. Responsible for all area's of Bulk Recruitment, training, merchandising, sales, Budgeting and customer service.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success, to ensure we delivered exceptional standards and Customer service.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Managed inventory control, cash control, and store opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager Gladstone Park
Franklins LTD
02.1994 - 03.1995
Opening Store Manager Fresh Gladstone Park. Responsible for all area's of Bulk Recruitment, training, merchandising, Budgeting and customer service.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success, to ensure we delivered exceptional standards and Customer service.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Managed inventory control, cash control, and store opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager Franklins Fresh Oakliegh
Franklins LTD
01.1993 - 01.1994
Opening Store Manager Fresh Oakliegh. Responsible for all area's of Bulk Recruitment, training, merchandising, Budgeting and customer service.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success, to ensure we delivered exceptional standards and Customer service.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Managed inventory control, cash control, and store opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager Safeway Eltham
Woolworths Group
01.1991 - 01.1993
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Managed inventory control, cash control, and store opening and closing procedures.
Store Manager Safeway Bayswater
Woolworths Group
07.1990 - 01.1991
Responsible for all facets of running a High Volume Supermarket.
Store Manager Safeway Springvale
Woolworths Group
01.1988 - 02.1990
Responsible for all facets of running a High Volume Supermarket.
Assistant Store Manager Safeway Croydon
Woolworths Group
01.1987 - 01.1988
Assisting the Store Manager in all area's of running the Store and meeting the company goals.
Assistant Store Manager Safeway Waverley Gardens
Woolworths Group
03.1985 - 02.1987
Assisting the Store Manager in all area's of running the Store and meeting the company goals.
Education
Retail Studies - Retail Productivity And Work Improvement
Monash University
Caulfield, Australia
03.1985
High School Diploma -
Kew High School
1980
Skills
Mentoring and training
Sales Leadership
Recruitment Strategies and development
Financial Management
Team Collaboration
Problem solving skills
Budget Management
Negotiation
Employment law
Workers' compensation
Strategic Planning
Contract Management
Public Relations
Languages
Italian
Limited Working
Golf
Passionate Golfer
Timeline
Managing Director
Retail Insights Advice
09.2023 - Current
General Manager
Aeroten PTY LTD ( Michaels/Fairley' SUPA Stores)
10.2003 - 07.2023
Banner Manager IGA Victoria
Metcash (IGA VIC)
01.2001 - 10.2003
Area Manager
Franklins LTD
05.1998 - 07.2001
Productivity Manager Victoria/South Australia
Franklins LTD
04.1996 - 05.1998
Store Manager Franklins Big Fresh Broadmeows
Franklins LTD
04.1995 - 04.1996
Store Manager Gladstone Park
Franklins LTD
02.1994 - 03.1995
Store Manager Franklins Fresh Oakliegh
Franklins LTD
01.1993 - 01.1994
Store Manager Safeway Eltham
Woolworths Group
01.1991 - 01.1993
Store Manager Safeway Bayswater
Woolworths Group
07.1990 - 01.1991
Store Manager Safeway Springvale
Woolworths Group
01.1988 - 02.1990
Assistant Store Manager Safeway Croydon
Woolworths Group
01.1987 - 01.1988
Assistant Store Manager Safeway Waverley Gardens
Woolworths Group
03.1985 - 02.1987
Retail Studies - Retail Productivity And Work Improvement