Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lena Nassour

Bankstown,NSW

Summary

Dynamic Lifestyle Officer with a proven track record at enhancing resident well-being through tailored programs. Skilled in Microsoft Office and exceptional communication, I foster strong relationships and promote independence, ensuring engaging activities that elevate quality of life and support holistic care.

Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lifestyle Officer

IRT Group Peakhurst
12.2023 - Current

A Lifestyle Officer in aged care enhances residents' well-being by planning and delivering activities that support their physical, social, emotional, and cognitive needs. They focus on creating a meaningful and engaging lifestyle for residents, fostering social interaction, and promoting overall quality of life.

Specialised in:

  • Program Planning and Delivery: Develop and implement a diverse range of activities, including recreational, cognitive, and social programs, tailored to individual resident preferences and abilities.
  • Resident Engagement: Build strong relationships with residents, encouraging participation in activities, and creating a welcoming and inclusive environment.
  • Individualized Care: Work with residents to identify their needs and preferences, and tailor programs accordingly, including those living with dementia.
  • Documentation and Reporting: Maintain records of resident participation, feedback, and progress, and contribute to individual care plans.
  • Team Collaboration: Work closely with nurses, carers, and other allied health professionals to support holistic resident care.
  • Event Coordination: Organize special occasions, cultural celebrations, and outings for residents.
  • Safety and Compliance: Ensure activities are conducted safely and in accordance with relevant health, safety, and aged care standards.
  • Promoting Independence: Encourage residents to maintain their independence and participate in activities that promote physical and mental well-being.

Specific examples of activities:

  • Organizing games, arts and crafts, music therapy, and exercise programs.
  • Facilitating social events, outings, and community visits.
  • Supporting residents with their hobbies and interests.
  • Providing one-on-one support and companionship.
  • Helping residents express themselves and maintain their social connections.

Lifestyle Officer

Goondee Aged Care Home
03.2019 - 08.2022

Receptionist

Designer a Robe
05.2011 - 06.2019

Responsibilities included greeting guests, answering phones, managing the front desk, and providing administrative support. Ensuring a welcoming environment, facilitate communication, and help maintain an organized workspace.

Education

2nd Year of Biology - Biology

Lebanese University
Lebanon
04-2009

Skills

    Proficient in Microsoft Office Suite and various software applications

    Excellent communication and interpersonal skills

    Strong organizational and administrative skills

    Customer service experience

    Demonstrated ability to think on my feet and adapt to

    Changing circumstances,

    Working across multiple voice, chat and email

    Channels with exceptional communication skills to assist Customers

Certification

  • Certificate III in individual support

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
French
Full Professional

Timeline

Lifestyle Officer

IRT Group Peakhurst
12.2023 - Current

Lifestyle Officer

Goondee Aged Care Home
03.2019 - 08.2022

Receptionist

Designer a Robe
05.2011 - 06.2019

2nd Year of Biology - Biology

Lebanese University
Lena Nassour