Lence Eftingioska
Epping,VIC
Summary
Motivated and hard working team player, well-known for exceeding work expectations. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Very reliable and professional, always open to learn new things to benefit overall workplace. A true people person who enjoys working with a team to insure safety and efficiency is upheld.
Overview
8
8
years of professional experience
Work History
Warehouse Team Leader
StarTrack
Melbourne, VIC
01.2023 - 06.2024
- Supervised warehouse operations by managing employees during shifts.
- Lead toolbox meeting to insure team was up to date with safety and operational matters.
- Increased accuracy in order fulfillment by closely monitoring team performance and addressing issues promptly.
- Monitored performance and safety practices of warehouse staff.
- Improved warehouse efficiency by implementing effective team management strategies and workflow processes.
- Trained employees on safety protocols and preventives.
- Enhanced employee productivity through consistent coaching, performance evaluations, and targeted training initiatives.
- Promoted a positive work culture by fostering open communication among team members and recognizing individual achievements regularly.
- Supervised and trained new staff in a new environment, providing direction, support and new development opportunities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Maintained top performance standards while working in a fast paced warehouse environment.
Warehouse Assistant
StarTrack
Melbourne, VIC
11.2020 - 12.2022
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Ensured optimal use of storage space through proper organization, stacking, and labelling of products within the warehouse facility.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
Retail Worker
Officeworks
Melbourne, VIC
12.2016 - 09.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
Online Course - Professional Organizer
IAP Career College
05.2020
Certificate III - Pathology Collection
Melbourne Polytechnic
Greensborough, VIC01.2020
High School Diploma -
Epping Secondary College
Epping, VIC12.2018
Skills
- Teamwork and Collaboration
- Quick Learner
- Customer Service orientated
- Time Management
- Dependable and reliable
- Motivated Team Player
- Very organised
- Great problem solver
- Very safety orientated
- Decision-Making
Languages
English
Native or Bilingual
Macedonian
Full Professional
Timeline
Warehouse Team Leader
StarTrack
01.2023 - 06.2024
Warehouse Assistant
StarTrack
11.2020 - 12.2022
Retail Worker
Officeworks
12.2016 - 09.2020
Online Course - Professional Organizer
IAP Career College
Certificate III - Pathology Collection
Melbourne Polytechnic
High School Diploma -
Epping Secondary College