Lennard Herrera
Summary
Reliable and detail-oriented professional with proven experience in office administration, HR, and financial auditing. Skilled in payroll, recruitment, customer service, and financial reporting, with a strong focus on accuracy and process improvement. Adaptable and proactive, with proven ability to manage multiple priorities and build effective client relationships. Eager to bring practical business acumen and analytical skills to HR, corporate banking, or accounting roles.
Overview
5
5
years of professional experience
Work History
Human Resources and Office Administrator
EC & Sons Pest Control Pty Ltd
02.2023 - Current
- Manage daily office operations, including scheduling, communications, and filing.
- Handle customer enquiries, resolve issues, and provide accurate information about services.
- Support HR functions, including recruitment, onboarding, and record maintenance.
- Assist with payroll, timekeeping, and employee data accuracy.
- Contribute to financial reporting, invoicing, job costing, and administrative records.
Casual Functions Supervisor and Manager
Archie Brothers Cirque Electriq
11.2021 - 09.2024
- Supervised venue operations and casual staff across arcade, mini golf, and bar areas.
- Coordinated and hosted parties and events, ensuring a fun, seamless experience.
- Handled guest enquiries, bookings, and issue resolution.
- Assisted with opening/closing, cash handling, and stock control.
Analyst, Audit and Assurance
Deloitte
01.2021 - 01.2023
- Audited financials for intermediary clients, ensuring compliance and accuracy.
- Performed risk assessments and tested internal controls.
- Analysed data and prepared audit reports using Excel and audit tools.
- Documented findings and supported report delivery.
- Maintained client relationships and addressed audit queries.
Customer Service Representative - Tolls
Service NSW
09.2020 - 01.2021
- Resolved toll disputes and payment issues in high-pressure environments.
- Handled complaints and escalations with empathy to boost customer satisfaction.
- Provided clear information on charges, payments, and account management.
Education
Bachelor of Business - Accounting And Management
University of Technology Sydney
Sydney, NSW04-2021
Skills
Soft Skills: Communication, problem-solving, time management, leadership, customer service, adaptability
Hard Skills: Office administration, recruitment and onboarding, financial reporting, Microsoft Excel, compliance and internal control
Timeline
Human Resources and Office Administrator
EC & Sons Pest Control Pty Ltd
02.2023 - Current
Casual Functions Supervisor and Manager
Archie Brothers Cirque Electriq
11.2021 - 09.2024
Analyst, Audit and Assurance
Deloitte
01.2021 - 01.2023
Customer Service Representative - Tolls
Service NSW
09.2020 - 01.2021
Bachelor of Business - Accounting And Management
University of Technology Sydney
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