Lennart De Kroon
Alphen aan den Rijn
Summary
Dynamic IT Support Engineer with proven expertise at the Van Gogh Museum in optimizing system performance and managing IT assets. Skilled in remote desktop support and network troubleshooting, I effectively resolved technical issues while fostering team engagement. I documented solutions to enhance future operations.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success.
Overview
9
9
years of professional experience
Work History
IT Support Engineer
Van Gogh Museum
02.2023 - 02.2025
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
- Managed and motivated employees to be productive and engaged in work.
Maintenance Technician
Kwekerij Aardam
04.2020 - 01.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
House Mover
Kringloop Alphen Aan Den Rijn
04.2019 - 03.2020
- Followed verbal and written instructions to properly move and ship products.
- Delivered furniture and household items to customer doorsteps and business offices.
- Ensured accurate inventory tracking through documentation of items before and after moves.
Bartender
Paard and Cafe De Joffer
04.2016 - 12.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Hoger Beroeps Onderwijs - Arts And Economics
Hogeschool Van De Kunsten
Utrecht06-2017
Skills
- Troubleshooting skills
- Technical support
- Teamwork and collaboration
- Problem-solving
- Customer service
Languages
English
Full Professional
Dutch
Native or Bilingual
Timeline
IT Support Engineer
Van Gogh Museum
02.2023 - 02.2025
Maintenance Technician
Kwekerij Aardam
04.2020 - 01.2023
House Mover
Kringloop Alphen Aan Den Rijn
04.2019 - 03.2020
Bartender
Paard and Cafe De Joffer
04.2016 - 12.2019
Hoger Beroeps Onderwijs - Arts And Economics
Hogeschool Van De Kunsten
Similar Profiles
Iqbal SidhuIqbal Sidhu
Production Worker at Van Gogh DesignsProduction Worker at Van Gogh Designs
Zema RiselingZema Riseling
Seasonal Warehouse Team member at Joe Van Gogh CoffeeSeasonal Warehouse Team member at Joe Van Gogh Coffee
SARAI WILLIAMSSARAI WILLIAMS
Barista at Joe Van GoghBarista at Joe Van Gogh