Leo Chang
Sydney,NSW
Summary
Dedicated sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Overseas Sales
Seorin Company
03.2020 - 06.2022
- Increased overseas sales by developing and implementing targeted marketing strategies.
- Strengthened client relationships through regular communication and prompt resolution of issues.
- Expanded market presence by identifying and establishing partnerships with key international distributors.
- Optimized trade show participation, strategically selecting events that aligned with company goals and target markets.
Kindergarten English Teacher
PLP Academy
02.2018 - 02.2020
- Enhanced communication skills by implementing daily group activities and fostering collaborative learning.
- Boosted reading comprehension through the use of engaging literature, interactive read-alouds, and targeted skill-building exercises.
- Strengthened classroom management for a positive learning environment by establishing clear expectations and enforcing consistent consequences.
- Developed students'' social-emotional skills with regular lessons on empathy, respect, and cooperation.
English Instructor
Fast Campus
05.2017 - 01.2018
- Planning, preparing teaching materials and delivering lessons
- Curriculum development
- Helping pupils improve their listening, speaking, reading and writing skills on 1:1 Classes (Adults)
- Taught General English and Business English.
Retail Store Manager
Dr Boom Communications
09.2016 - 01.2017
- Handling customer complaints with professionalism
- Check in with staff regarding staff concerns and store performances
- Visual merchandising
- Training junior staff
- Displaying skills in leadership.
Sales Consultant
Vodafone Hutchison Australia
12.2010 - 08.2016
- Sales of new mobile products
- Servicing account enquiries and changes to tailor solutions to the customers need
- Maintaining and developing relationships with existing customers in person, via telephone calls and emails
- Awarded Employee of the Month for excellent service to customers and maintaining hard work in 2013
- Achieved State Recognised 'Star' award for dedication and excellent customer service in 2015.
Food and Beverage Assistant (work Placement)
One & Only Hayman Island Resort
12.2012 - 04.2013
- Experience balancing multiple priorities in a fast-paced environment while delivering quality customer experience
- Maintaining a clean and sanitary work environment
- Anticipating and fulfilling guest needs and requests
- Enhancing the dining experience by ensuring each guest receives immediate service.
Food Counter Attendant
Mcdonalds Australia
02.2010 - 10.2010
- Training and induction of new staff members to ensure delivery of excellent customer service
- Demonstrating the ability to greet customers and guiding them regarding the menu and special deals
- Achieved Crew Member of the Month Award for providing excellent customer and backup services
- Monitoring food safety standards/HACCP in the workplace.
Education
Diploma of Project Management - Project Management
Australian Business Management College
Sydney, NSW04.2024
Bachelor of Business Management Majoring in Hospitality -
International College of Management Sydney
Manly, Sydney01.2014
Higher School Certificate -
Marsden High School
West Ryde, Sydney01.2010
Skills
- Customer Service
- Visual Merchandising
- Conflict Resolution
- Time Management
- Sales Forecasting
- Brand Management
- Decision Making
- Client Database Management
- Team leadership
- International Marketing
- Social Media Advertising
- Product Promotion
Languages
Korean
Native or Bilingual
Timeline
Overseas Sales
Seorin Company
03.2020 - 06.2022
Kindergarten English Teacher
PLP Academy
02.2018 - 02.2020
English Instructor
Fast Campus
05.2017 - 01.2018
Retail Store Manager
Dr Boom Communications
09.2016 - 01.2017
Food and Beverage Assistant (work Placement)
One & Only Hayman Island Resort
12.2012 - 04.2013
Sales Consultant
Vodafone Hutchison Australia
12.2010 - 08.2016
Food Counter Attendant
Mcdonalds Australia
02.2010 - 10.2010
Diploma of Project Management - Project Management
Australian Business Management College
Bachelor of Business Management Majoring in Hospitality -
International College of Management Sydney
Higher School Certificate -
Marsden High School
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